Summary
Overview
Work History
Education
Skills
Certificationscourses
Timeline
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Katelyn Hill

Murrieta,California

Summary

Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.

Overview

6
6
years of professional experience

Work History

SENIOR ANALYST

Cross Country Healthcare
07.2021 - Current
  • Led and trained a team of analysts to successfully execute complex data analysis projects
  • Developed innovative strategies and models to optimize operational efficiency and improve business performance
  • Collaborated with cross-functional teams to develop and present actionable insights to senior management
  • Managed delinquent accounts for a major financial institution, resulting in a 20% decrease in outstanding balances
  • Utilized negotiation and communication skills to successfully recover overdue payments from customers
  • Accurately maintained account records and updated customer information for efficient collections management
  • Utilized data visualization tools to present insights and recommendations to stakeholders.

ACCOUNT RECEIVABLE SPECIALIST

CARWAVE
01.2020 - 01.2021
  • Post all payments, checks, and credit card payments to customer accounts
  • Make collection calls and follow-up on past-due payments and invoices
  • Communicate with customers and administration to ensure proper application
  • Monitor customer account details for non-payments and other irregularities
  • Generate invoices and record contact information and collection efforts
  • Work closely with other departments to resolve discrepancies
  • Oversee accounts receivable write-offs, adjustments, and payment reversals
  • Assisted in moving clients from checks to ACH
  • Led the implementation of new accounts receivable software
  • Managed a portfolio of client accounts
  • Reduced outstanding receivables through proactive follow-up and negotiation
  • Collaborated with cross-functional teams to resolve billing disputes and streamline invoicing processes.

ACCOUNTS RECEIVABLES SPECIALIST

Symons Fire Protection
01.2019 - 01.2020
  • Process credit card payments over the phone and apply to the correct customer account
  • Ensure all customer accounts are up to date
  • Work closely with the contract department to ensure billing is correct
  • Verify billing for buildouts is correct
  • Make collection calls to customers that are past due
  • Process invoices and prepare statements
  • Respond to customer inquiries
  • Analyze and research reporting issues
  • Deliver accurate and on-time monthly financial closing for A/R functions.

Education

MS DATA ANALYTICS -

Colorado State University

BACHELOR OF SCIENCE - BS, BUSINESS MANAGEMENT -

Colorado State University

MERCHANDISE MARKETING -

Fashion Institute of Design and Merchandising
Los Angeles, CA

Skills

  • Data analysis
  • SQL querying
  • Excel modeling
  • Financial forecasting
  • Statistical analysis
  • Project management
  • Problem-solving
  • Communication skills
  • Risk assessment
  • Business strategy
  • Logistics
  • Supply Chain
  • Problem Solving
  • Communication
  • Analytical Thinking
  • Time Management
  • Leadership
  • Process Improvement
  • Customer Service
  • Python Programming
  • Tableau Software
  • Statistical modeling
  • Business Intelligence
  • Data Modeling
  • MS Excel
  • Account Reconciliation
  • Data Research and Validation
  • Process enhancement
  • Workflow Analysis
  • Bookkeeping
  • Financial statements expertise
  • English Native
  • Client Relationship Management
  • Data Analysis

Certificationscourses

  • Business Analytics
  • Advanced skills in designing, developing, and implementing enterprise-level business analytics solutions for improved decision-making. Becoming an invaluable asset to any organization looking to increase growth, while decreasing cost and waste.Courses cover an entire spectrum of business analytics, including:
  • The transcribable, nationally recognized certificate serves as a "stackable credential" to emphasize your expertise in the area. This certification includes a broad understanding of programming, statistics, as well as, the ability to grasp and understand the fundamental principles of business analytics.

Timeline

SENIOR ANALYST

Cross Country Healthcare
07.2021 - Current

ACCOUNT RECEIVABLE SPECIALIST

CARWAVE
01.2020 - 01.2021

ACCOUNTS RECEIVABLES SPECIALIST

Symons Fire Protection
01.2019 - 01.2020

MS DATA ANALYTICS -

Colorado State University

BACHELOR OF SCIENCE - BS, BUSINESS MANAGEMENT -

Colorado State University

MERCHANDISE MARKETING -

Fashion Institute of Design and Merchandising
Katelyn Hill