Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
6
6
years of professional experience
Work History
SENIOR ANALYST
Cross Country Healthcare
07.2021 - Current
Led and trained a team of analysts to successfully execute complex data analysis projects
Developed innovative strategies and models to optimize operational efficiency and improve business performance
Collaborated with cross-functional teams to develop and present actionable insights to senior management
Managed delinquent accounts for a major financial institution, resulting in a 20% decrease in outstanding balances
Utilized negotiation and communication skills to successfully recover overdue payments from customers
Accurately maintained account records and updated customer information for efficient collections management
Utilized data visualization tools to present insights and recommendations to stakeholders.
ACCOUNT RECEIVABLE SPECIALIST
CARWAVE
01.2020 - 01.2021
Post all payments, checks, and credit card payments to customer accounts
Make collection calls and follow-up on past-due payments and invoices
Communicate with customers and administration to ensure proper application
Monitor customer account details for non-payments and other irregularities
Generate invoices and record contact information and collection efforts
Work closely with other departments to resolve discrepancies
Oversee accounts receivable write-offs, adjustments, and payment reversals
Assisted in moving clients from checks to ACH
Led the implementation of new accounts receivable software
Managed a portfolio of client accounts
Reduced outstanding receivables through proactive follow-up and negotiation
Collaborated with cross-functional teams to resolve billing disputes and streamline invoicing processes.
ACCOUNTS RECEIVABLES SPECIALIST
Symons Fire Protection
01.2019 - 01.2020
Process credit card payments over the phone and apply to the correct customer account
Ensure all customer accounts are up to date
Work closely with the contract department to ensure billing is correct
Verify billing for buildouts is correct
Make collection calls to customers that are past due
Process invoices and prepare statements
Respond to customer inquiries
Analyze and research reporting issues
Deliver accurate and on-time monthly financial closing for A/R functions.
Education
MS DATA ANALYTICS -
Colorado State University
BACHELOR OF SCIENCE - BS, BUSINESS MANAGEMENT -
Colorado State University
MERCHANDISE MARKETING -
Fashion Institute of Design and Merchandising
Los Angeles, CA
Skills
Data analysis
SQL querying
Excel modeling
Financial forecasting
Statistical analysis
Project management
Problem-solving
Communication skills
Risk assessment
Business strategy
Logistics
Supply Chain
Problem Solving
Communication
Analytical Thinking
Time Management
Leadership
Process Improvement
Customer Service
Python Programming
Tableau Software
Statistical modeling
Business Intelligence
Data Modeling
MS Excel
Account Reconciliation
Data Research and Validation
Process enhancement
Workflow Analysis
Bookkeeping
Financial statements expertise
English Native
Client Relationship Management
Data Analysis
Certificationscourses
Business Analytics
Advanced skills in designing, developing, and implementing enterprise-level business analytics solutions for improved decision-making. Becoming an invaluable asset to any organization looking to increase growth, while decreasing cost and waste.Courses cover an entire spectrum of business analytics, including:
The transcribable, nationally recognized certificate serves as a "stackable credential" to emphasize your expertise in the area. This certification includes a broad understanding of programming, statistics, as well as, the ability to grasp and understand the fundamental principles of business analytics.