Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelyn Hoekstra

Mosinee

Summary

Dynamic administrator with a proven track record at Platinum Communities, excelling in office management and recordkeeping. Leveraged strong decision-making and attention to detail to enhance operational efficiency, reduce turnover rates, and foster community partnerships, ultimately improving resident care and satisfaction. Committed to delivering exceptional service in fast-paced environments.


Overview

6
6
years of professional experience

Work History

Administrator

Platinum Communities
02.2024 - Current
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
  • Led, directed and motivated others to innovate and excel.
  • Managed budgets effectively, optimizing financial resources to maximize the quality of services provided to residents.
  • Worked in fast-paced environment with competing demands for time and attention.
  • Ensured compliance with federal, state, and local regulations through meticulous recordkeeping and documentation practices.
  • Increased family involvement in resident care by organizing regular family meetings and providing ongoing communication on resident progress.
  • Reduced employee turnover rates by fostering a positive work culture and providing opportunities for professional growth.
  • Developed strong community partnerships, leading to increased program funding and resources for residents.
  • Implemented best practices in assisted living administration, resulting in improved overall facility performance metrics.

Elderly Caregiver

Platinum Communities/Copperleaf Assisted Living
02.2022 - 02.2024
  • Offered companionship and kindness to elderly patients.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.

Elderly Caregiver

Rennes Group
01.2019 - 02.2022
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
  • Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.

Education

No Degree - Pre Nursing

Nicolet College
Rhinelander, WI

Administrator Course -

University of Wisconsin, Green Bay
Green Bay, WI
02-2025

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Office administration
  • Administrative support
  • MS office
  • Documentation and reporting
  • Decision-making
  • Office management
  • Document management
  • Schedule coordination
  • Staff management

Timeline

Administrator

Platinum Communities
02.2024 - Current

Elderly Caregiver

Platinum Communities/Copperleaf Assisted Living
02.2022 - 02.2024

Elderly Caregiver

Rennes Group
01.2019 - 02.2022

No Degree - Pre Nursing

Nicolet College

Administrator Course -

University of Wisconsin, Green Bay

Similar Profiles

CREATE PROFILE