KATELYN HOLLADAY
Austin,TX
Summary
Results-oriented Sales Development Representative with a proven track record of building strong customer relationships and consistently achieving sales targets. Experienced in a leadership role, leveraging Salesforce, Hubspot CRM, and other sales tools to effectively monitor performance metrics, identify areas for improvement, and make data-driven decisions. Committed to utilizing skills and experience to drive business growth and exceed customer expectations.
Overview
3
3
years of professional experience
Work History
Enterprise Sales Development Representative
Safe Security
11.2023 - 06.2024
- Demonstrated strong prospecting skills, effectively engaging potential clients and securing valuable business opportunities
- Consistently exceeded sales development quota, booking an average of 10+ meetings per month with an average 100% attainment rate
- Scheduled at least 4 high-value S1 meetings monthly, ensuring alignment with Account Executive standards
- Contributed to generating and maintaining a robust sales pipeline, driving approximately $1 million in Monthly Recurring Revenue
- Streamlined internal communication processes between departments, improving overall efficiency of the sales process.
- Increased client base by identifying potential enterprise customers and conducting targeted outreach.
Sales Development Representative
NinjaOne
01.2023 - 11.2023
- Prospected and qualified leads through outbound cold-calling, emailing, and social media outreach
- Achieved 90% of the sales development quota by scheduling an average of 9 meetings per month, demonstrating strong prospecting and outreach skills
- Contributed to generating a steady pipeline with an average of $10,000 in Monthly Recurring Revenue, enhancing overall sales performance and growth
- Worked closely with marketing to develop and execute targeted outreach campaigns to specific industries and verticals
- Used data analytics to identify and track sales trends and develop actionable insights
- Managed and prioritized a high volume of leads in Salesforce CRM and ensured accurate and timely data entry
- Developed strong organizational and time-management skills to effectively manage multiple tasks and campaigns simultaneously
- Adapted to change and was flexible in a fast-paced and dynamic SaaS startup work environment
- Optimized email campaigns using A/B testing techniques to improve open rates, click-through rates, and lead conversions
Senior Sales Associate
Vaask
01.2022 - 12.2022
- Skilled professional that quickly transitioned from sales to sales leadership role through thorough understanding of sales strategies and how to move business profits forward
- Assisted project coordinator with large trade show events nationally to increase revenue through sales
- Trained, coached, and mentored new sales associates for maximum performance
- Boosted sales revenue by developing and maintaining strong relationships with clients
- Utilized Hubspot and other CRM tools to track customer interactions, follow up on leads, and manage the ongoing development of client relationships
- Led virtual and in-person meetings as well as product demonstrations to drive sales
Customer Service Specialist
Alorica
09.2021 - 01.2022
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs
- Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs
- Consistently ranked within the highest percentile for KPI performance on team
- Managed high volume of calls while successfully meeting quotas for productivity and efficiency and maintaining a professional demeanor
- Provided logs of customer calls to improve organization within company
Education
Associates of Arts - General Business
San Jacinto College
Skills
- Pipeline Creation
- Sales Leadership
- Customized Email Outreach
- Strategic Prospecting
- Digital Marketing
- Territory Management
- Deal Closing
- Salesforce proficiency
Websites
Special Interests
Volunteer at Austin Pets Alive - Present
Timeline
Enterprise Sales Development Representative
Safe Security
11.2023 - 06.2024
Sales Development Representative
NinjaOne
01.2023 - 11.2023
Senior Sales Associate
Vaask
01.2022 - 12.2022
Customer Service Specialist
Alorica
09.2021 - 01.2022
Associates of Arts - General Business
San Jacinto College
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