Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Katelyn Holliday

Houston,TX

Summary

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction.

Overview

2
2
years of professional experience

Work History

Office Manager

Gringos Tex Mex
La Porte, TX
09.2021 - Current
  • Maintained store equipment, printers and fax machines.
  • Maintained financial accuracy when handling over $25000 in revenue each day.
  • Executed record filing system to improve document organization and management.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Used advanced software proficiencies to prepare documents, reports and presentations.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Organized and coordinated conferences and monthly meetings.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.

Data Entry - Temporary

Houston Surplus
Sugarland, United States
06.2020 - 06.2020
  • Evaluated source documents to locate information needed for each data entry field.
  • Corrected any data entry error to prevent later issues such as duplication or data degradation.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Added documents to file records and created new records to support filing needs.
  • Verified accuracy and validity of data entered in databases

Receptionist/Administrative Assistant

Holliday Express Freight Services
La Porte, TX
05.2019 - 06.2020
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Collected, sorted, distributed and sent mail and packages.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

La Porte High School
La Porte, TX
05.2020

Skills

  • Office administration
  • Customer/Client relations
  • Point of Sale Knowledge
  • Hospitality Service Expertise
  • Professional demeanor
  • Administrative support
  • Order Accuracy
  • Data entry background
  • Data Entry
  • Attention to Detail
  • Budget administration
  • Time Management and Organization

Timeline

Office Manager

Gringos Tex Mex
09.2021 - Current

Data Entry - Temporary

Houston Surplus
06.2020 - 06.2020

Receptionist/Administrative Assistant

Holliday Express Freight Services
05.2019 - 06.2020

High School Diploma -

La Porte High School

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Katelyn Holliday