KATELYN HOYDAL
Snoqualmie,WA
Summary
Seeking a position as health unit coordinator where I can apply my skills, experience, and make a positive impact on patient care.
Healthcare professional with solid foundation in coordinating patient care and administrative tasks within healthcare setting. Proven track record of enhancing patient flow and supporting medical teams with critical administrative functions. Known for fostering teamwork and adapting to ever-changing healthcare environments, ensuring optimal patient care and operational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operating Room Coordinator
Operating Room Coordinator
03.2023 - 10.2024
- Provide administrative support and patient care coordination services to ensure an efficient patient care environment
- Plan and coordinate OR services through scheduling patient procedures, working closely with surgery schedulers and OR charge nurse, ensuring maximum room efficiency, and managing patient information records
- Provide data processing, data maintenance, and data tracking of patient information
- Process patient documentation acquired during department processes
- Enter document information in computer systems
- Audit various documents for completion and accuracy including data entry error identification, documentation, and correction, and information distribution
- Perform other administrative duties as assigned
Senior Restaurant Manager
Dough Gals, LLC Mezzaluna Kitchen
11.2019 - 08.2023
- Introduced new technologies for managing reservations, improving accuracy and reducing wait times for guests.
- Established strong rapport with local community organizations through participation in events and promotions.
- Continuously sought opportunities for professional development by attending industry conferences, workshops, and seminars.
- Improved overall labor cost management by effectively scheduling staff according to business needs.
- Enhanced employee morale through regular performance evaluations, constructive feedback, and recognition of accomplishments.
- Resolved customer complaints promptly and professionally, ensuring repeat business and positive reviews.
- Managed daily operations, ensuring smooth workflow and top-quality customer service.
- Recruited hired, and trained team members who contributed to the success of the establishment.
- Streamlined communication between kitchen and front-of-house staff for improved efficiency during peak hours.
- Coordinated special events and private parties, providing exceptional experiences for guests.
- Increased customer satisfaction by implementing new service protocols and staff training programs.
- Maintained high standards of cleanliness and safety, consistently passing health inspections with excellent ratings.
- Carefully interviewed, selected, trained, and supervised staff.
CNA
Seattle Children’s
09.2017 - 03.2023
- Assist nurses with comprehensive, safe, timely and efficient care to patients
- Monitor patients and environment for safety and cleanliness
- Appropriately communicate and document all daily activities and care provided to patients
- Respond to requests assigned by appropriate medical professionals in transporting patients or specimens, assist with patient care procedures obtaining supplies and materials needed for patient care
- Provides excellent customer service to patients, families, and visitors
- Participated as a member of PACU Health Work Environment Committee
Education
No Degree -
University of North Dakota
Grand Forks, ND05-2019
CNA Certification -
Bellevue College
Bellevue, WA01.2016
Skills
- Proficient in basic skills of patient care - Patient and environmental safety, vital signs, and patient observation
- Knowledgeable in medical terminology, HIPPA, and patient privacy
- Excellent communication skills
- Able to positively navigate challenging interactions with a calming presence
- Problem solver
- Detail oriented
- Adept in effectively managing multiple projects, schedules and procedures to ensure smooth operations
- Strong organizational skills to continuously achieve office performance improvements
- Following up with patients
- Facility coordinating
- Maintaining confidentiality
- Obtaining authorizations
- Patient coordination
- Data entry proficiency
- Updating charts
- Checking in patients
- EHR systems expertise
- Training and mentoring
- Team building
- Medical Terminology
- Professionalism
- Time management abilities
Certification
- CPR Certified
- CNA Certification
- BLS Certified
Timeline
Operating Room Coordinator
Operating Room Coordinator
03.2023 - 10.2024
Senior Restaurant Manager
Dough Gals, LLC Mezzaluna Kitchen
11.2019 - 08.2023
CNA
Seattle Children’s
09.2017 - 03.2023
- CPR Certified
- CNA Certification
- BLS Certified
No Degree -
University of North Dakota
CNA Certification -
Bellevue College
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