Katelyn Hronek
Wauwatosa,WI
Summary
Hard-working professional with a passion for continuous learning and innovation. Solid background in coordinating, testing, and implementing strategies to optimize system integrations. Strengths include strong analytical skills, problem-solving abilities, and proficiency in data management tools.
Overview
14
14
years of professional experience
Work History
Integration Analyst
Procurement Partners
Brookfield, WI
07.2023 - Current
- Manged integration projects for two softwares with several vendors, providing flexible solutions for transfer of data (detirimining the best solution for each integration using cXML and EDI over HTTPS and sFTP).
- Owned the end-to-end connection process for existing vendor integrations and commodity integrations.
- Provided technical support for all integrations both internally and to vendors and customers.
- Conducted testing and facilitated developer feedback cycles in order to stabilize current products and enhance solutions as needed.
- Processed invoice files for customers along with troubleshooting issues with file transfer and formatting.
- Solved complex problems across integrations and lines of business.
- Utilized SQL for retrieving and editing data within databases.
- Worked to document, scale, and automate processes for the integration team.
Implementation Coordinator
Procurement Partners
Brookfield, WI
03.2020 - 07.2023
- Troubleshooting any issues that come up with site setup and front end configurations.
- Supported the corporate teams of existing customers to make sure their site is working as they expect.
- Interpreted customers' business rules and workflows to improve their site setup in a way that makes their day to day work easier.
- Worked with Account Managers and customers on additions to their site (new locations they have acquired or a new vendor they want to integrate with).
- Worked with the vendors of customers to make sure their accounts and catalogs are set up accurately and our systems are communicating correctly.
- Worked with data from customers and vendors in excel and manipulated it to gain knowledge or import into the system.
Client Services Specialist
Procurement Partners
Brookfield, WI
03.2019 - 03.2020
- Assisted customers with questions and worked to troubleshoot issues via call and email.
- Worked on GL coding and other internal projects for other teams.
- Formatted and imported budgets.
Customer Service Representative
Legendary Whitetails
Slinger, WI
09.2018 - 02.2019
- Took order entry and customer service calls.
- Responded to emails from customers and solved any problems that came up.
Online English Teacher
Lei Waijiao
03.2018 - 09.2018
- Taught English to students in China via an online platform and webcam.
- Catered to each student's preferred learning method.
- Taught multiple levels each day.
English Teacher
Xplore Asia
Songkhla
01.2018 - 07.2018
- Took the TESOL course to get certified to teach English in another country.
- Taught all subjects (math, science, health, PE, grammar, and English) to multiple primary grades.
- Kept everything organized and learned quickly.
Data Entry
Legendary Whitetails
Slinger, WI
12.2017 - 01.2018
- Seasonal position
- Learned quickly to enter returns and exchanges among other things
- Assisted with other positions within the company in addition to usual duties.
Dog Handler
Playtime Doggy Daycare
West Allis, WI
07.2010 - 08.2016
- Watched over large groups of dogs.
- Trained new handlers.
- Introduced and implemented scheduling system for feeding and medicating dogs as needed.
- Opened, closed, and took care of the daycare on weekends.
Education
Bachelor of Arts - Computer Science
LAKE FOREST COLLEGE
Lake Forest, IL05.2017
Skills
- Integration Testing
- Data Mapping
- Network protocols
- Project Management
- Teamwork and Collaboration
- Problem-Solving
- Microsoft Excel
- Microsoft SQL
- EDI and cXML
- Programming Languages: Java, C#, Net, Python
References
References available upon request
Timeline
Integration Analyst
Procurement Partners
07.2023 - Current
Implementation Coordinator
Procurement Partners
03.2020 - 07.2023
Client Services Specialist
Procurement Partners
03.2019 - 03.2020
Customer Service Representative
Legendary Whitetails
09.2018 - 02.2019
Online English Teacher
Lei Waijiao
03.2018 - 09.2018
English Teacher
Xplore Asia
01.2018 - 07.2018
Data Entry
Legendary Whitetails
12.2017 - 01.2018
Dog Handler
Playtime Doggy Daycare
07.2010 - 08.2016
Bachelor of Arts - Computer Science
LAKE FOREST COLLEGE
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