A reliable student committed to learning, and developing skills in supply chain, finance, and team contributions. Self-directed and energetic with well-proven performance in both independent and collaborative environments. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Leadership:
~Led day-to-day operations by driving execution of both short-term and long-term strategies, ensuring alignment with the store’s profitability plan.
Operational Excellence:
~Enforced company policies and standard operating procedures,
effectively managing quality, customer service, and logistics to enhance overall operational efficiency.
Customer Focused:
~Proactively addressed customer concerns, providing appropriate and effective solutions to ensure customer satisfaction.
Performance Management:
~Motivated and assessed team members' performance improvement to achieve business goals.
Communication:
~Provided guidance to employees in comprehending and adapting to evolving customer
Leadership:
~Trained new team members in cash register operation, stock procedures and customer services.
~Led inventory actives including price changes, display redesign, and completed multiple full store inventory counts.
Operational Excellence:
~Supported management team to facilitate task completion and meet performance goals.
~Stocked sales floor and assisted in product movement and
merchandising plans.
~ Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
Communication:
~ Communicated clearly with customers in person and via telephone, driving positive experiences.