Katelyn Grant
Baconton,GA
Summary
Diligent problem-solver with resourceful approach to challenges and organized style. Leverages. expertise to manage job functions. Excellent communicator with focus on results. Structured Laboratory Technician offering background in collecting, processing and analyzing various specimens. Familiar with basic terminology, laboratory protocols and testing procedures. Recognized for performing laboratory tests and procedures with attention to detail, optimum quality and expedience.
Overview
5
5
years of professional experience
Work History
Lab Technician
Southeast Milk
Baconton, United States
12.2021 - Current
- Tracked collected specimens by initialing, dating and noting times of collection.
- Oversaw items in inventory and reordered before supplies diminished.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Maintained documentation on tests performed in lab.
- Interpreted and documented results of tests into active databases and communicated results to internal customers.
- Calibrated and maintained instruments to keep equipment fully operational.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Set up, maintained and verified sterility of lab equipment and tools.
- Analyzed experiment and test results to validate adherence to standards and specifications.
Bank Teller
Planters & Citizens Bank
Camilla , GA
06.2021 - 12.2021
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Turned in excess cash to maintain drawer security.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Educated customers on use of banking website and mobile apps.
- Stocked supplies for customers and personal teller station.
Customer Service Associate
Senior Life Insurance Company
Thomasville, GA
07.2020 - 06.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Executes excellent sales floor merchandising and selling.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
Babysitter
Wee Care
Camilla , GA
05.2019 - 07.2020
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Taught children to organize toys, wash hands and share by leading by example.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
- Fostered close relationships with children by discussing school, friends and hobbies.
- Monitored children's play activities to verify safety.
- Established and maintained safe play environment for children.
- Encouraged children to be understanding and patient with others.
- Made healthy snacks and meals for [Number] children.
- Supervised children on playground to help develop physical and social skills.
- Promoted language development skills through reading and storytelling.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Provided developmentally appropriate activities for children.
Education
High School Diploma -
Baconton Community Charter School
Baconton, GA05.2019
Skills
- Laboratory technician
- Verbal and Written Communication
- Contributing Team Player
- Safety Protocols
- Quality Standards
- Diagnostic Tests
- Word Processing
- Data Analysis
- File Organization and Maintenance
- File and Recordkeeping
- Analytical Thinking
Timeline
Lab Technician
Southeast Milk
12.2021 - Current
Bank Teller
Planters & Citizens Bank
06.2021 - 12.2021
Customer Service Associate
Senior Life Insurance Company
07.2020 - 06.2021
Babysitter
Wee Care
05.2019 - 07.2020
High School Diploma -
Baconton Community Charter School
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