Katelyn Jackson
Grass Valley,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Sierra Derm.
Grass Valley , 95945
06.2021 - Current
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Prepared initial patient charts for admission.
- Obtained client medical history, medication information, symptoms and allergies.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Called and faxed pharmacies to submit prescriptions and refills.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Compiled necessary documents for surgical billing packages.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Reviewed records, paperwork and orders for errors and resolved issues with minimal direction.
- Documented complete information about examinations, treatment plans, lab results and other details directly into charts.
- Selected appropriate ICD-10 and CPT codes for records.
- Submitted orders for additional tests and examinations.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Scheduled surgeries for multiple surgeons and booked operating rooms.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories and organizing surgical tools.
- Maintained documentation of post-operative instrument reconciliations and protocols for quality care.
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards and overall facility policies.
Head Medical Assistant
Sierra Care Physicians
Grass Valley , CA
08.2017 - 05.2021
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Verified appropriate lab couriers picked up collected lab specimens.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Called and faxed pharmacies to submit prescriptions and refills.
- Identified new methods to optimize medical records management.
- Kept accurate log of requests for medical information and records.
- Established and managed policies for completing, coding, signing and indexing records.
- Verified eligibility and compliance with authorization requirements for service providers.
- Obtained and logged accurate patient insurance and demographic information for use by insurance providers and medical personnel.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Social Media Coordinator
Lifetime Adoption Agency
Grass Valley , CA
01.2018 - 03.2019
- Strategically planned, implemented and monitored client's social media content and campaigns using complex editorial calendar.
- Collaborated with sales, product management and web development teams to create specific marketing campaigns across multiple platforms.
- Analyzed and reported social media and online marketing campaign results.
- Interacted with fans and clients in effort to take advantage of positive posts and feedback to boost brand identification.
- Monitored advancements in social media and technology, working with marketing teams to adopt new platforms and facilitate integration into marketing plans.
- Partnered with graphic designers creating content and promoting ad campaigns.
Social Media Intern
Will Edwards Photography
Grass Valley , CA
03.2017 - 08.2017
- Assisted team with various marketing projects that would engage new leads and potential customers.
- Responded to comments, posts and questions from various channels.
- Conducted daily updates to social media profiles to boost company online presence.
- Created informative and entertaining posts for client's Twitter, Facebook and Instagram pages.
- Connected with influencers to increase reach of company posts.
- Worked with assigned team on projects to meet deliverables.
- Reviewed images and selected best frames to present in client portfolio for purchase.
- Planned and prepared for on-location and studio shoots.
- Handled cameras operating at several thousand frames per second.
Art Instructor
Treasure Centre
Bamenda , Cameroon
03.2014 - 09.2015
- Facilitated group sessions and provided one-on-one support.
- Developed lesson plans surrounding various types of art, history and culture.
- Planned and executed activities to promote skill and talent development.
- Modeled interpersonal relationships with staff members, students and administrators and strived to enhance student learning and well being.
Event Coordinator
Wycliffe Bible Translators
Bamenda , Cameroon
10.2014 - 05.2015
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies and receptions.
- Brainstormed and implemented creative event concepts and themes.
- Evaluated and selected service providers and vendors according to customer requirements.
- Managed event logistics and operations.
- Hired, trained and supervised volunteers and support staff required for events.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Managed administrative logistics of events planning, event booking and event promotions.
Principal Administrative Assistant
Sonlight Home Schooling
Bamenda , Camroon
02.2014 - 07.2014
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Booked airfare, hotel and ground transportation to coordinate office travel.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Interacted with vendors to purchase and set up equipment and services.
- Edited documents to improve accuracy of language, flow and readability.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
High School Diploma -
NorthStar Academy
Southhaven, MS05.2015
Skills
- Medical office administration
- EMR / EHR
- Insurance claims
- Case management
- Medical Billing and Coding
- Patient Management
- Spreadsheet management
- Meeting minutes
- Organizing Mail
- Program Files Maintenance
- Correspondence Handling
- Digital art knowledge
- Teambuilding
- Organization and Time Management
- Lesson Planning
- Social Media
- Appointment Setting
Timeline
Medical Assistant
Sierra Derm.
06.2021 - Current
Social Media Coordinator
Lifetime Adoption Agency
01.2018 - 03.2019
Head Medical Assistant
Sierra Care Physicians
08.2017 - 05.2021
Social Media Intern
Will Edwards Photography
03.2017 - 08.2017
Event Coordinator
Wycliffe Bible Translators
10.2014 - 05.2015
Art Instructor
Treasure Centre
03.2014 - 09.2015
Principal Administrative Assistant
Sonlight Home Schooling
02.2014 - 07.2014
High School Diploma -
NorthStar Academy
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