Katelyn Katula
Winona,MN
Summary
Professional assembly worker prepared for roles in manufacturing and production environments. Known for delivering high-quality workmanship and maintaining efficiency on assembly line. Focuses on team collaboration and consistently meets production goals. Reliable, adaptable, and skilled in using various tools and machinery.
Overview
10
10
years of professional experience
Work History
Assembler
Benchmark
11.2023 - Current
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Handcutting
Knitcraft
07.2022 - Current
- Managed large workload of quality production in fast-paced environment with interruptions and tight deadlines.
- Stood for long hours, frequently reached or bent and lifted to carry out daily tasks.
- Used machinery with standardized approach to maximize quality of cuts.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and fast-paced environment.
Guest Service
Kwik Trip
09.2019 - Current
- Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
- Implemented successful strategies to increase customer satisfaction.
- Maintained high employee satisfaction and performance with hands-on and collaborative style.
- Processed guest payments and provided accurate change.
- Analyzed customer feedback to identify areas requiring improvement.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Cooking, Customer Service, Cashiering
Hyvee
10.2016 - 03.2021
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked customers out.
- Assisted customers with product selection, troubleshooting and problem resolution.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Assisted customers by answering questions and fulfilling requests.
- Handled customer inquiries and complaints with professionalism to restore satisfaction.
Housekeeping Attendant
Riverport Inn And Suites
06.2015 - 08.2015
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
High School Diploma -
Cochrane-Fountain City High School
Fountain City, WI05.2015
Skills
- Active Listening
- Good teamwork skills
- Analytical and Critical Thinking
- Self-Motivated
- Flexible and Adaptable
- Good Telephone Etiquette
- Critical Thinking
- Problem-Solving
- Team building
Timeline
Assembler
Benchmark
11.2023 - Current
Handcutting
Knitcraft
07.2022 - Current
Guest Service
Kwik Trip
09.2019 - Current
Cooking, Customer Service, Cashiering
Hyvee
10.2016 - 03.2021
Housekeeping Attendant
Riverport Inn And Suites
06.2015 - 08.2015
High School Diploma -
Cochrane-Fountain City High School
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