Summary
Overview
Work History
Education
Skills
Timeline
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Katelyn Killough

Marshallville,OH

Summary

Seeking a permanent full-time position in administrative where I can utilize and enhance my skills and abilities while allowing for growth and advancement. I am able to comprehend and retain information quickly and easily. I feel I have a great personality and I enjoy working, and helping others.

Overview

13
13
years of professional experience

Work History

Administrative Assistant/Paraprofessional/Substitute Teacher

Green Local School District
10.2022 - Current
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.

Executive Assistant-College of Finance Department

The University Of Akron College Of Business Administration
06.2017 - 02.2018
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Answered high volume of phone calls and email inquiries.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.

Prior Authorization Insurance Coordinator

SummaCare Insurance Company
11.2015 - 07.2016
  • Verified eligibility and compliance with authorization requirements for service providers.
  • Verified insurance coverage and communicated coverage to staff and patients.
  • Obtained prior authorization and precertification for outpatient procedures.
  • Fielded telephone inquiries on authorization details from plan members and medical staff.
  • Obtained and logged accurate patient insurance and demographic information for use by insurance providers and medical personnel.
  • Tracked referral submission during facilitation of prior authorization issuance.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.

Administrative Assistant/Customer Service Representative

Cornwell Quality Tools
03.2014 - 12.2014
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Office Administration Manager - Rental/Insurance Manager

Laria Chevrolet - Buick, Inc.
08.2012 - 05.2014
  • Delivered clerical support by handling range of routine and special requirements.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Verified eligibility and compliance with authorization requirements for Insurance.
  • Verified insurance coverage and communicated coverage to staff and patients.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.

Scheduling Coordinator/Insurance Verification Specialist

Northeast Professional Home Health Care, Inc.
07.2011 - 08.2012
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Assisted patients with understanding personalized insurance coverage and benefits.
  • Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
  • Updated patient records with accurate, current insurance policy information.
  • Verified eligibility and compliance with authorization requirements for service providers.
  • Verified insurance coverage and communicated coverage to staff and patients.

Education

High School Diploma -

Wadsworth High School
Wadsworth, OH
05.2010

High School Diploma -

Career Technical Program - Athletic Health Care
Norton High School - Norton, Ohio
05.2010

Skills

  • Customer Service
  • Management
  • Insurance Billing
  • Payroll
  • Invoicing/Sales Orders
  • Banking
  • Reports and Financial Statements
  • Accounting
  • Access Control
  • Administrative Oversight
  • Data Analysis and Reporting
  • Travel Arrangement Coordination
  • Insurance/Sales Operations
  • Records Management Databases
  • Sales Operations
  • Intuit QuickBooks
  • Executive Schedule Management
  • Calendar and Scheduling Software
  • Bookkeeping

Timeline

Administrative Assistant/Paraprofessional/Substitute Teacher

Green Local School District
10.2022 - Current

Executive Assistant-College of Finance Department

The University Of Akron College Of Business Administration
06.2017 - 02.2018

Prior Authorization Insurance Coordinator

SummaCare Insurance Company
11.2015 - 07.2016

Administrative Assistant/Customer Service Representative

Cornwell Quality Tools
03.2014 - 12.2014

Office Administration Manager - Rental/Insurance Manager

Laria Chevrolet - Buick, Inc.
08.2012 - 05.2014

Scheduling Coordinator/Insurance Verification Specialist

Northeast Professional Home Health Care, Inc.
07.2011 - 08.2012

High School Diploma -

Wadsworth High School

High School Diploma -

Career Technical Program - Athletic Health Care

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Katelyn Killough