Katelyn Killough
Marshallville,OH
Summary
Seeking a permanent full-time position in administrative where I can utilize and enhance my skills and abilities while allowing for growth and advancement. I am able to comprehend and retain information quickly and easily. I feel I have a great personality and I enjoy working, and helping others.
Overview
13
13
years of professional experience
Work History
Administrative Assistant/Paraprofessional/Substitute Teacher
Green Local School District
Smithville, OH
10.2022 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
Executive Assistant-College of Finance Department
The University Of Akron College Of Business Administration
Akron, OH
06.2017 - 02.2018
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Answered high volume of phone calls and email inquiries.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Prior Authorization Insurance Coordinator
SummaCare Insurance Company
Akron, OH
11.2015 - 07.2016
- Verified eligibility and compliance with authorization requirements for service providers.
- Verified insurance coverage and communicated coverage to staff and patients.
- Obtained prior authorization and precertification for outpatient procedures.
- Fielded telephone inquiries on authorization details from plan members and medical staff.
- Obtained and logged accurate patient insurance and demographic information for use by insurance providers and medical personnel.
- Tracked referral submission during facilitation of prior authorization issuance.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
Administrative Assistant/Customer Service Representative
Cornwell Quality Tools
Wadsworth, OH
03.2014 - 12.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Office Administration Manager - Rental/Insurance Manager
Laria Chevrolet - Buick, Inc.
Rittman, OH
08.2012 - 05.2014
- Delivered clerical support by handling range of routine and special requirements.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Verified eligibility and compliance with authorization requirements for Insurance.
- Verified insurance coverage and communicated coverage to staff and patients.
- Trained new employees on administrative procedures, company policies and performance standards.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
Scheduling Coordinator/Insurance Verification Specialist
Northeast Professional Home Health Care, Inc.
Akron, OH
07.2011 - 08.2012
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Assisted patients with understanding personalized insurance coverage and benefits.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Updated patient records with accurate, current insurance policy information.
- Verified eligibility and compliance with authorization requirements for service providers.
- Verified insurance coverage and communicated coverage to staff and patients.
Education
High School Diploma -
Wadsworth High School
Wadsworth, OH05.2010
High School Diploma -
Career Technical Program - Athletic Health Care
Norton High School - Norton, Ohio05.2010
Skills
- Customer Service
- Management
- Insurance Billing
- Payroll
- Invoicing/Sales Orders
- Banking
- Reports and Financial Statements
- Accounting
- Access Control
- Administrative Oversight
- Data Analysis and Reporting
- Travel Arrangement Coordination
- Insurance/Sales Operations
- Records Management Databases
- Sales Operations
- Intuit QuickBooks
- Executive Schedule Management
- Calendar and Scheduling Software
- Bookkeeping
Timeline
Administrative Assistant/Paraprofessional/Substitute Teacher
Green Local School District
10.2022 - Current
Executive Assistant-College of Finance Department
The University Of Akron College Of Business Administration
06.2017 - 02.2018
Prior Authorization Insurance Coordinator
SummaCare Insurance Company
11.2015 - 07.2016
Administrative Assistant/Customer Service Representative
Cornwell Quality Tools
03.2014 - 12.2014
Office Administration Manager - Rental/Insurance Manager
Laria Chevrolet - Buick, Inc.
08.2012 - 05.2014
Scheduling Coordinator/Insurance Verification Specialist
Northeast Professional Home Health Care, Inc.
07.2011 - 08.2012
High School Diploma -
Wadsworth High School
High School Diploma -
Career Technical Program - Athletic Health Care