Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelyn KIrby

Watauga

Summary

Dynamic Assistant Manager at Gateway 60 convenient store with a proven track record in enhancing customer satisfaction and streamlining retail operations. Skilled in money handling and team leadership, I effectively resolved complaints and improved accuracy in cash management, fostering a positive work environment and ensuring a seamless shopping experience.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Gateway 60
06.2023 - Current
  • Assisted in daily operations, ensuring smooth workflow and adherence to company standards.
  • Adapted quickly to changing priorities, demonstrating flexibility in a dynamic work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Learned and utilized inventory management systems to track stock levels and orders effectively.
  • Contributed to maintaining high customer satisfaction through attentive service and problem resolution.

Education

High School Diploma -

Godley High School
Godley
05-2024

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Customer relations

Timeline

Assistant Manager

Gateway 60
06.2023 - Current

High School Diploma -

Godley High School

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