Katelyn klein
Sedalia,MO
Summary
Dynamic and dedicated professional with extensive experience at McDonald's, excelling in food safety compliance and client relations. Recognized for exceptional teamwork and customer service, consistently enhancing guest satisfaction. Proven ability to train staff and maintain hygiene standards, ensuring a seamless dining experience while adapting to fast-paced environments.
Reliable and friendly with passion for providing excellent customer service and maintaining positive atmosphere. Possesses foundational knowledge of food safety standards and basic culinary techniques, coupled with strong organizational skills. Capable of contributing to team environment and ensuring high level of customer satisfaction.
Developed strong customer service and teamwork skills in fast-paced food service environment. Adept at handling multiple tasks simultaneously and maintaining high standards of cleanliness and safety. Seeking to transition into new field where these skills will contribute to positive and efficient workplace.
Overview
3
3
years of professional experience
Work History
Food Associate
McDonald's
03.2025 - Current
- Assisted in food preparation and assembly to ensure timely service during peak hours.
- Maintained cleanliness and organization of workstations adhering to health and safety standards.
- Supported team members in delivering exceptional customer service, addressing inquiries promptly.
- Operated kitchen equipment effectively, following proper usage guidelines for safety compliance.
- Participated in training sessions to learn company procedures and improve operational knowledge.
- Engaged with customers to ensure satisfaction, resolving issues with professionalism and courtesy.
- Received numerous commendations from management for exceptional teamwork and dedication to providing exceptional customer service.
- Trained new employees on company policies, procedures, and food handling techniques to maintain consistent service levels.
- Assisted in maintaining a clean and orderly kitchen, adhering to strict hygiene regulations and safety guidelines.
Server
H. Toad Bar And Grill
05.2024 - 01.2025
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Delivered food and beverages efficiently, ensuring accuracy and adherence to presentation standards.
- Assisted in training new staff, enhancing team performance and service quality.
- Maintained cleanliness and organization of dining areas, contributing to a positive guest experience.
- Processed guest payments accurately, ensuring seamless transactions at the end of meals.
- Adapted quickly to changing restaurant demands, maintaining composure during peak hours.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Unload and Stock
Walmart
05.2023 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Coordinated unloading operations to ensure timely processing of incoming shipments.
- Operated equipment efficiently, adhering to safety protocols during loading and unloading tasks.
- Assisted in maintaining organization within the warehouse through effective inventory management.
- Monitored product quality during unloading to prevent damage and ensure compliance with standards.
- Optimized warehouse organization by strategically placing incoming merchandise in designated storage areas.
- Stocked shelves efficiently to ensure optimal product availability and visibility.
- Maintained inventory accuracy through regular audits and stock counts.
- Assisted in receiving and processing incoming shipments accurately and promptly.
- Collaborated with team members to streamline restocking processes, improving workflow efficiency.
- Implemented best practices for merchandise organization, enhancing inventory management effectiveness.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
Education
High School Diploma -
Eldon High School
Eldon, MOSkills
- Food safety compliance
- Culinary preparation
- Food safety compliance
- Client relations
- Efficient cash transactions
- Hygiene maintenance skills
- Cash management
- Dependable attendance
- Client engagement
Timeline
Food Associate
McDonald's
03.2025 - Current
Server
H. Toad Bar And Grill
05.2024 - 01.2025
Unload and Stock
Walmart
05.2023 - 03.2024
High School Diploma -
Eldon High School