Katelyn Koester
Conway Springs
Summary
Dynamic professional with a robust background in sports management and pharmacy operations, poised to deliver exceptional results. Renowned for fostering team collaboration and driving tangible outcomes while adapting seamlessly to evolving needs. Expertise in team leadership, event coordination, and conflict resolution complements a strong commitment to effective communication and strategic planning. Proven ability to manage inventory and enhance customer service excellence, ensuring efficient workflows and high-quality service delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Intermural Sports Supervisor
University of Kansas Intermural Sports
08.2025 - Current
- Coordinated daily sports activities and events, enhancing participant engagement and satisfaction.
- Managed scheduling of facilities, ensuring optimal usage and resource allocation.
- Implemented safety protocols during events, prioritizing participant well-being and compliance.
- Supervised officials who officiated the game, and gave them points of improvement to ensure the games went smoothly.
- Evaluated program effectiveness through feedback collection, driving continuous improvement initiatives.
- Trained officials on operational procedures, increasing efficiency in event execution.
Pharmacy Clerk
Haysville Healthmart
05.2024 - 08.2025
- Ensured cleanliness and organization of pharmacy workspace to comply with safety standards.
- Supported pharmacy team in administrative tasks, enhancing overall workflow efficiency.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
- Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
Cashier
Hired Man’s Grocery and Grill
06.2020 - 07.2024
- Responded promptly to customer inquiries, ensuring satisfaction and loyalty.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented streamlined checkout processes, reducing wait times for customers.
- Collaborated with management to address customer feedback and improve service delivery.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Pre-Pharmacy Undergrad
University of Kansas
Lawrence, KSNo Degree - Prerequisite Classes
Cowley Country Community College
Arkansas City, KSHigh School Diploma -
Conway Springs High School
Conway Springs, KS05.2023
Skills
- CPR Certified
- Staff training
- Proficient with Microsoft Word, Excel, and PowerPoint
- Rules enforcement
- Answering customer questions
- Stocking shelves
Accomplishments
- Class Rank: 1/30 4.0 GPA in High School
- The Dean's List Honor Roll for the 2 years of Undergrad at the University of Kansas
Certification
- First Aid/CPR Certified
Timeline
Intermural Sports Supervisor
University of Kansas Intermural Sports
08.2025 - Current
Pharmacy Clerk
Haysville Healthmart
05.2024 - 08.2025
Cashier
Hired Man’s Grocery and Grill
06.2020 - 07.2024
No Degree - Pre-Pharmacy Undergrad
University of Kansas
No Degree - Prerequisite Classes
Cowley Country Community College
High School Diploma -
Conway Springs High School
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