Katelyn Koetzle

Human Resources Business Partner for over 300 employees across the United States and Canada. Client groups include Operations, Client Experience, and Authentication Strategy. Responsibilities include:

• Managing warehouse locations in Chicago, Atlanta, and Toronto.
• Coaching leaders on effective performance management, people practices, and change management.
• Drafting and implementing policy changes and standards to help drive business efficiencies and outcomes.
• Leading performance review cycles, engagement survey reports, and calibrations while driving action planning.
• Partnering with the compensation team on job code audits, internal equity, job descriptions, reclassifications, and architectures.
• Leading internal investigations, driving decision outcomes, and managing the disciplinary and termination process.
• Managing organizational change management through restructuring, growth, and org design.
• Evaluating and refreshing manager competencies, and succession planning across the organization.
• Collaborating with cross-functional teams, like learning and development, to create and drive early leadership programs, and enhance the employee experience.
• Working closely with the legal team on employee accommodations, employee relation issues, and training to mitigate risk and drive compliance across the organization.
• Partnering with cross-functional teams to develop leadership programs and improve employee experience.
• Partnering with talent acquisition on headcount planning, attrition metrics, career fairs, and interview best practices.

• Supported machine learning and software engineering teams.
• Collaborated with senior leaders to support organizational goals, product launches, and new initiatives, while building out their teams with top talent.
• Managed the full lifecycle of the recruiting process, from sourcing to negotiating offers with candidates.
• Sourced candidates using LinkedIn Recruiter, Dice, Hired, etc.
• Partnered with internal teams, like compensation, HR, and benefits, to enhance candidate offers and experiences.

• Collaborated with VP's, directors and senior leaders in the IT organization on hiring needs and staffing.
• Supported the full-lifecycle of the recruiting process, managing 30+ requisitions at one time, while hitting hiring goals and targets.
• Worked closely with cross-functional teams like compensation and benefits to support the hiring and candidate experience.
• Managed H&R Block's IT summer intern program through project management, campus partnerships and relationships with IT leadership.
• Served as a mentor for H&R Block's Young Professionals ERG and drove communications for the Women's Network program.

• Promoted into this role after working as a recruiter and market manager.
• Worked with external technology clients and HR teams to establish appropriate bill rates, contract terms and fees for temporary and direct hire placements.
• Cultivated relationships with technology clients by demonstrating strong customer service, communication and time management.
• Managed a team of three tech recruiters.