Katelyn Krueger
Antioch,IL
Summary
I am reliable and hardworking. I work autonomously or in teams to help serve the customers. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. I am organized and dependable, with an up beat personality.
Overview
15
15
years of professional experience
Work History
Bartender
Chipp Inn
Chicago, IL
06.2010 - Current
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Resolved customer complaints in a professional manner.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Bartender/Server
Lodge Management Group
Chicago, IL
01.2010 - 06.2020
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Developed good working relationships with fellow employees through effective communication.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Provided excellent customer service to ensure satisfaction.
Caregiver
Home Instead Senior Care Home
Northbrook, IL
01.2009 - 06.2014
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Education
Associate of Arts -
Lincoln College
Lincoln, IL06-2006
Skills
- Food Service
- Basic Accounting
- Food Preparation
- Organization skills
- Multitasking is a strong quality
- Great people skills
- Punctual
- Positive attitude
- Maintains proper personal hygiene
Timeline
Bartender
Chipp Inn
06.2010 - Current
Bartender/Server
Lodge Management Group
01.2010 - 06.2020
Caregiver
Home Instead Senior Care Home
01.2009 - 06.2014
Associate of Arts -
Lincoln College
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