Katelyn Larive
Operations Manager & Freight Coordinator
WIXOM,Michigan
Summary
I am seeking full-time employment within Costco where my degree, experience, drive, and creativity can be utilized to its fullest potential.
Overview
13
13
years of professional experience
Work History
Operations Manager & Freight Coordinator
The Buckle
02.2023 - Current
- Implemented quality control systems to boost overall product consistency and reliability.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled inbound and outbound freight via FedEx.
- Filled and shipped online orders and customer reservations in prompt and timely manner.
- Used Inventory Manager to plan daily tasks, dependant on the freight schedule.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Ensured positive customer service experiences via phone.
Assistant Manager
URBN SOX
10.2022 - 02.2023
- Seasonal Position
- Managed a small team (3 team members)
- Executed daily sales plans
- Tracked inventory and re-stocked sales floor as needed
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Online Business Owner/Operator
Kate Rose Co. LLC
04.2013 - 10.2023
- Successfully built my own full-time men’s neckwear company with a high level of steady growth, reaching six figures and putting my shop in the top 10% on Etsy.com.
- Maintained an overall 5 star rating.
- Managed and trained a team of 4 employees, maintaining high employee morale and product quality.
- Made original handmade designs sold primarily online, with a few wholesale accounts.
- Shipped orders domestically and internationally.
- Tracked inventory, monitored sales, purchased supplies, and necessary equipment as needed.
Education
Bachelor of Fine Arts - Fashion Design, Apparel and Textile studies
Columbia College Chicago
Chicago, IL05.2009
Skills
Workflow efficiency
Problem-solving
Customer service
Operations monitoring
Decision-making
Planning and implementation
HONORS/AWARDS/ACTIVITES
Dean’s List Fall 2008, and Spring 2009 at Columbia College Chicago, DECA Member at Central High School, Bay City, Michigan, 1st place Merchandise Display, 2nd place Interior Design at Regional Competition
Timeline
Operations Manager & Freight Coordinator
The Buckle
02.2023 - Current
Assistant Manager
URBN SOX
10.2022 - 02.2023
Online Business Owner/Operator
Kate Rose Co. LLC
04.2013 - 10.2023
Bachelor of Fine Arts - Fashion Design, Apparel and Textile studies
Columbia College Chicago