Katelyn Larkin
Allentown,New Jersey
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Summer Intern
Borough of Beach Haven
Beach Haven, NJ
05.2024 - Current
- Maintained accurate records of customer interactions, transactions and comments. Collected payments for utilities and tax.
- Participated in team meetings to brainstorm ideas for improving customer service.
- Assisted the Chief Financial Officer with monthly cash disbursements, analyzed data within excel monthly to report to Borough Council Meetings.
- Worked with department heads to answer budgetary questions and provide budget reports.
Bartender & Customer Service Representative
DJai’s Bar and Grill
Belmar, NJ
05.2024 - Current
- Initiated into the service industry with a focus on building rapport with regular patrons, fostering a welcoming and personalized dining experience
- Successfully managed high-volume sections of the restaurant, demonstrating the ability to work under pressure while maintaining high standards of service
- Expanded skill set to include culinary support roles, assisting in the kitchen with food preparation tasks, contributing to the overall efficiency and quality experience.
Fitness Instructor
Orange Theory Fitness
Tampa, FL
08.2023 - 02.2024
- Honed communication skills through proactive telephone engagement, contributing to the expansion of the member base by fostering new connections
- Cultivated lasting relationships with existing members, recognizing the significance of personal interaction as a cornerstone of member satisfaction and retention
- Enhanced technical proficiency in managing multiple membership accounts, ensuring the accuracy of financial records and the integrity of monetary transactions.
Waitress and Security Specialist
The Marlin Bar and Restaurant
Beach Haven, NJ
06.2022 - 08.2023
- Acquired proficiency in bartending, including the preparation of alcoholic beverages, coupled with effective management of patrons under the influence, ensuring a safe and enjoyable environment
- Developed expertise in financial transactions and stringent adherence to Alcoholic Beverage Control (ABC) regulations through meticulous inspection of identification documents
- Demonstrated exceptional service management capabilities by efficiently overseeing multiple sections simultaneously, prioritizing and meeting customer needs effectively.
Education
Bachelor of Science in Accounting -
The University of Tampa
Tampa, FL05.2026
Creative Writing -
Chapman University
Los Angeles, CA01.2023
Skills
- Bar Training
- Conflict Resolution
- Customer Service
- Identification Document Training
- MS Office
- Service Training
- Time Management
Leadershipandcommunityengagement
The University of Tampa Institute of Management Accountants, Member, Tampa, FL, 01/2024, Present, Organized monthly workshops on modern accounting practices, enhancing member skills, Conducted financial statement analysis projects, improving practical accounting knowledge, Established a mentorship program, fostering professional growth among members
Locations
Allentown, New Jersey
Timeline
Summer Intern
Borough of Beach Haven
05.2024 - Current
Bartender & Customer Service Representative
DJai’s Bar and Grill
05.2024 - Current
Fitness Instructor
Orange Theory Fitness
08.2023 - 02.2024
Waitress and Security Specialist
The Marlin Bar and Restaurant
06.2022 - 08.2023
Bachelor of Science in Accounting -
The University of Tampa
Creative Writing -
Chapman University