Summary
Overview
Work History
Education
Skills
Timeline
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Katelyn Lasley

Carl Junction,MO

Summary

Proven expertise in title processing and exceptional communication skills, honed at Daily Deal Auto Sales LLC and other notable positions. Excelled in multitasking and maintaining accuracy, significantly enhancing customer satisfaction and operational efficiency. Skilled in notary public services and title examination, consistently achieving high accuracy levels in fast-paced environments. Positive and upbeat administrative team member with exceptional interpersonal and conflict management skills. Familiar with fee structures, documentation requirements and processing practices for vehicle titles. Detailed title clerk with 3 years of experience preparing and processing title documents to transfer ownership. Expertise in checking documents for completeness, preparing routine reports and maintaining electronic and paper records. Resourceful and competent individual knowledgeable in Microsoft office.

Overview

12
12
years of professional experience

Work History

Title Clerk

Daily Deal Auto Sales LLC
04.2021 - Current
  • Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
  • Communicated with customers to resolve common title issues.
  • Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
  • Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.

Crew Member

Arbys
05.2019 - 12.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Cashier

Food For Less
10.2017 - 05.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Shift Leader Manager

Taco Bell
06.2016 - 10.2017
  • Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
  • Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.

Crew Member

Taco Bell
09.2014 - 06.2016
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.

Crew Member

Taco Bell
02.2013 - 08.2014
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

No Degree - Billing And Coding Specialist

University of Phoenix
Tempe, AZ
03-2023

Skills

  • Title processing
  • File Management
  • Accuracy and Precision
  • Notary Public
  • Temporary tags
  • Title Examination
  • Attention to Detail
  • Excellent Communication
  • Multitasking Abilities
  • Data Entry
  • Renewals management
  • Title Research

Timeline

Title Clerk

Daily Deal Auto Sales LLC
04.2021 - Current

Crew Member

Arbys
05.2019 - 12.2020

Cashier

Food For Less
10.2017 - 05.2019

Shift Leader Manager

Taco Bell
06.2016 - 10.2017

Crew Member

Taco Bell
09.2014 - 06.2016

Crew Member

Taco Bell
02.2013 - 08.2014

No Degree - Billing And Coding Specialist

University of Phoenix
Katelyn Lasley