Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelyn Laycock

Marysville,WA

Summary

Determined and highly motivated individual, eager help out in anyway possible. Strong time management and organizational skills in varied environments. Seeking an entry-level opportunity to expand skills and knowledge.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Amazing Lash Studio
Bothell, WA
06.2022 - 07.2024
  • Assisted with scheduling and confirming appropriate appointments for guests based on their needs.
  • Processed credit card and cash transactions from clients accurately. Balanced the register before and after each shift, taking out any deposits.
  • Provided support to the management team, including typing emails, generating numbers, filing documents, and scanning documents.
  • Answered incoming calls, took messages, and responded to voicemails with a polite tone of voice. Provided general information and answers to questions guests may have.
  • Maintained guests' accounts by obtaining, documenting, and updating all personal and financial information.
  • Assisted in the promotion of the company's social media accounts.
  • Maintained an organized and tidy establishment.
  • Greeted guests and visitors warmly and made them feel welcome to the establishment.
  • Helped to maintain the studio inventory and supply needs by checking stock regularly.
  • Analyzed and investigated any client complaints to identify and swiftly resolve issues in a prompt manner.

Beauty Advisor/ Task Member

Ulta Beauty Inc.
Lake Stevens, WA
01.2020 - 06.2022
  • Finalized purchases and processed payments.
  • Created displays and fixtures for merchandise on a time limit to present visually appealing arrangements to drive sales for the store.
  • Managed the store phone by picking up calls, scheduling appointments, and resolving any problems, concerns or questions that emerged from the guest(s).
  • Actively stayed up-to-date on current and new beauty products or trends to increase knowledge and meet diverse client needs.
  • Promoted a clean and sanitary work environment to protect customers and staff from any sicknesses.
  • Built and deepened positive customer relationships with high-quality service.
  • Trained new staff members on store functions, such as the cash register, and store operations.
  • Restocked and maintained the merchandise being sold.
  • Reported, and adjusted merchandise inventory.

Education

Associate of Science -

Everett Community College
Everett, WA
06.2021

High School Diploma -

Snohomish High School
Snohomish
06.2019

Skills

  • Customer Service and Guest Relations
  • Sales
  • Strong Communication and Interpersonal Skills
  • Engaging with Diverse People
  • Exceeding Expectations
  • Friendly and Outgoing
  • Time Management
  • Attention to Detail
  • Excellent Written and Verbal Communication
  • Problem-Solving Skills
  • Email and Telephone Handling
  • Bookkeeping
  • Appointment Scheduling and Confirming
  • Cash Handling
  • Flexible Days and Hours

Timeline

Front Desk Receptionist

Amazing Lash Studio
06.2022 - 07.2024

Beauty Advisor/ Task Member

Ulta Beauty Inc.
01.2020 - 06.2022

Associate of Science -

Everett Community College

High School Diploma -

Snohomish High School

Similar Profiles

CREATE PROFILE
Katelyn Laycock