Katelyn LeBlanc

Case Manager and Resource Nurse, September 2019 – Sept 2022

Float Nurse, August 2018 - September 2019

Level III Certified Medical Assistant, August 2017-August 2018

Level II Certified Medical Assistant, April 2015-August 2017

Certified Medical Assistant, June 2013-April 2015

• Collaborated as a key member of a multidisciplinary healthcare team across multiple internal medicine practices and specialties, contributing to the delivery of optimal and safe patient care
• Key Results: New Hire Orientation Development: Assisted in the creation of a comprehensive orientation program for nurses and medical assistants, providing training and support to new nursing staff to ensure a smooth onboarding process and effective integration into the team
• Nursing Council Leadership: Led the Nursing Council, facilitating collaboration among nursing staff to address key issues, implement best practices, and enhance patient care quality across the organization
• Provided Support: Assisted and supported team members in the implementation of best practices and evidence-based protocols, significantly enhancing overall patient outcomes and promoting a culture of excellence in care delivery
• Collaboration: Worked closely with interdisciplinary teams to integrate nursing education with overall healthcare objectives, ensuring cohesive patient care
• Strategic Decision Making and Strategy Implementation: Skilled in analyzing complex situations and making informed decisions that align with organizational goals
• Experienced in developing and executing strategic initiatives to enhance operational efficiency, improve patient care, and drive overall organizational success
• Proven ability to collaborate with multidisciplinary teams to implement strategies effectively, ensuring alignment with best practices and measurable outcomes
• Curriculum Development: Designed and implemented educational programs and curricula to enhance nursing staff competencies and patient care practices
• Continued Education: Developed and delivered comprehensive educational programs for staff, fostering a culture of continuous learning, and promoting professional development within the team
• Training and Mentorship: Provided guidance and mentorship to nursing staff, fostering professional growth, and improving clinical skills through hands-on training
• Assessment and Evaluation: Conducted assessments of staff performance and educational needs, utilizing feedback to refine teaching strategies and improve learning outcomes
• Collaboration: Quality Improvement: Contributed to quality assurance initiatives by developing training materials focused on evidence-based practices and patient safety protocols
• Research and Evidence-Based Practice: Promoted the integration of research findings into clinical practice, enhancing care delivery and nursing practices
• Patient Education: Developed and implemented patient education programs, empowering patients to take an active role in their health management
• Regulatory Compliance: Ensured adherence to healthcare regulations and standards in educational programs, maintaining a high level of professionalism and ethical practice
• Nurse Training and Development: Trained nursing staff on the implementation of the Schmidt-Thompson triage system within the Epic electronic health record, promoting adherence to best practices in patient assessment and care
• Chronic Disease Case Management: Managed chronic disease cases by providing patient education and ongoing follow-up, ensuring adherence to treatment plans and promoting optimal health outcomes
• Medication Administration: Administered medications and vaccinations as prescribed by healthcare providers, ensuring compliance with safety protocols and best practices
• Patient Education: Provided comprehensive instruction to patients on medication administration and self-injection techniques, empowering them to manage their treatment effectively
• Continuum of Care Post Hospitalization: Contacted patients following hospitalization to facilitate a smooth transition and assist them across the continuum of care, ensuring continuity and quality in their treatment journey
• Patient-Centered Care: Delivered personalized, compassionate support that fosters a welcoming environment, effectively putting patients at ease and enhancing their overall experience
• Medical Equipment Management: Ensured the continuity of medical equipment care by performing routine controls and maintaining detailed logs for each test and machine, ensuring compliance with safety and operational standards
• Standard Work Development: Contributed to the creation and implementation of multiple Standard Work protocols within the organization, promoting consistency and quality in patient care practices
• Epic System Utilization: Expertly navigated the Epic electronic health record system and served as the primary resource for clinical staff, providing guidance and support to maximize its features for improved patient care and workflow efficiency.

• Strong planner and problem solver with the ability to readily adapt to change, consistently working independently and exceeding expectations.