Summary
Overview
Work History
Education
Skills
Timeline
Server

Katelyn Long

Globe,AZ

Summary

.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
8
8
years of post-secondary education

Work History

Server

Nurdberger Cafe
Globe, AZ
07.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Served food and beverages promptly with focused attention to customer needs.

Shift Leader

Dairy Queen
Globe, AZ
07.2020 - 05.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Enforced company policies and regulations with employees.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

High School Diploma -

Globe High School
Globe, AZ
08.2018 - 05.2022

Certification - Medical Assistant

Eastern Arizona College
Globe, AZ
08.2019 - 05.2021

Certification - Nursing Assistant

Eastern Arizona College
Globe, AZ
01.2022 - 05.2022

COP - Phlebotomist

Eastern Arizona College
Globe, AZ
08.2019 - 05.2021

Skills

Staff education and training

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Timeline

Server

Nurdberger Cafe
07.2022 - Current

Certification - Nursing Assistant

Eastern Arizona College
01.2022 - 05.2022

Shift Leader

Dairy Queen
07.2020 - 05.2022

Certification - Medical Assistant

Eastern Arizona College
08.2019 - 05.2021

COP - Phlebotomist

Eastern Arizona College
08.2019 - 05.2021

High School Diploma -

Globe High School
08.2018 - 05.2022

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Katelyn Long