Katelyn Long
Globe,AZ
Summary
.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work History
Server
Nurdberger Cafe
Globe, AZ
2022.07 - Current
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
Shift Leader
Dairy Queen
Globe, AZ
2020.07 - 2022.05
- Trained new employees and delegated daily tasks and responsibilities.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Globe High School
Globe, AZ 2018.08 - 2022.05
Certification - Medical Assistant
Eastern Arizona College
Globe, AZ 2019.08 - 2021.05
Certification - Nursing Assistant
Eastern Arizona College
Globe, AZ 2022.01 - 2022.05
COP - Phlebotomist
Eastern Arizona College
Globe, AZ 2019.08 - 2021.05
Skills
Staff education and training
Cash Handling
Organization and Time Management
Self-Motivated
Excellent Communication
Timeline
Server
Nurdberger Cafe
2022.07 - Current
Certification - Nursing Assistant
Eastern Arizona College
2022.01 - 2022.05
Shift Leader
Dairy Queen
2020.07 - 2022.05
Certification - Medical Assistant
Eastern Arizona College
2019.08 - 2021.05
COP - Phlebotomist
Eastern Arizona College
2019.08 - 2021.05
High School Diploma -
Globe High School
2018.08 - 2022.05