KATELYN LOPEZ
Garden Grove,CA
Summary
Detail-oriented pre-business student with strong experience in customer service, administrative support, and team collaboration. Skilled in organization, scheduling, and clear communication with a proven ability to adapt to changing priorities in fast-paced environments. Experienced in handling client interactions, maintaining accurate records, and supporting office operations through professionalism and efficiency. Seeking to contribute strong organizational and interpersonal skills to a business or office setting while continuing to develop expertise in business administration.
Overview
3
3
years of professional experience
Work History
Crew Team Member
Tru Bowl Superfood Bar
Fullerton, CA
08.2025 - Current
- Maintained inventory levels through regular stock checks and organization strategies.
- Resolved customer inquiries promptly, contributing to improved satisfaction ratings.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Took orders, prepared meals, and collected payments.
ASI Student Services and Information
California State University, Fullerton
Fullerton
08.2024 - Current
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Played a key role in the planning and execution of orientation events for incoming students, ensuring a positive introduction to campus life and resources.
- Maintained up-to-date knowledge of institutional policies, procedures, and guidelines to effectively guide students in their academic journey.
- Managed front desk operations efficiently while addressing walk-in inquiries and directing visitors accordingly based on their needs.
Busser
Little Sakana AYCE
San Diego, CA
03.2023 - 08.2025
- Greeted and welcomed customers in a friendly and professional manner
- Communicated with kitchen staff regarding any special requests from customers.
- Maintained cleanliness of restaurant dining area throughout shift.
- Assisted servers with taking and delivering orders, resulting in increased customer satisfaction
- Responded to customer inquiries regarding menu items and specials
- Transferred to Texas location to help train other employees
- Trained new staff in bussing and cleaning procedures.
- Displayed adaptability in accommodating special requests from guests, ensuring a memorable and satisfying dining experience.
Education
Bachelor of Science - Business Administration
California State University, Fullerton
Fullerton, CA05-2028
Skills
- Team Collaboration (Experienced)
- Customer Service (Experienced)
- Employee Training (Experienced)
- Team Leadership (Experienced)
- Customer Relations (Experienced)
- Professionalism (Experienced)
- Adaptability (Experienced)
- Communication (Experienced)
Accomplishments
- Assisted/hosted events high school level students with special needs
- Counseled high school level students
Timeline
Crew Team Member
Tru Bowl Superfood Bar
08.2025 - Current
ASI Student Services and Information
California State University, Fullerton
08.2024 - Current
Busser
Little Sakana AYCE
03.2023 - 08.2025
Bachelor of Science - Business Administration
California State University, Fullerton