Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katelyn Marcott

Susanville,CA

Summary

With a proven track record I excel in high-pressure environments, showcasing strong decision-making and clear communication. My experience is backed by multiple certifications, including POST and FEMA training. I'm adept in behavioral management and emergency response, significantly enhancing safety and efficiency in correctional and public safety roles.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Correctional Deputy

Lassen County Sheriff's Office
11.2023 - Current
  • Manage daily inmate counts accurately to maintain accountability for all individuals housed within the facility.
  • Respond promptly to emergency situations within the facility, preserving order and minimizing harm to individuals involved.
  • Conduct thorough cell searches, resulting in the discovery and confiscation of contraband items.
  • Participating in ongoing training programs to stay current with best practices in corrections management and security procedures.
  • Provide effective communication between inmates, facility staff, and outside agencies, facilitating efficient operations within the correctional setting.
  • Displaying strong decision-making skills in high-pressure situations, effectively prioritizing tasks.

Public Safety Dispatcher

Lassen County Sheriff's Office
05.2023 - 11.2023
  • Contributed to a safer community by consistently prioritizing and triaging incoming calls based on urgency.
  • Collaborated with other public safety agencies during joint operations, ensuring effective communication.
  • Maintained detailed records of all dispatched events, providing documentation necessary for reporting purposes.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems.
  • Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
  • Handled sensitive information with discretion, adhering to confidentiality policies and protecting privacy rights.

Public Safety Dispatcher

Modoc County Sheriff's Office
05.2021 - 05.2023
  • Contributed to a safer community by consistently prioritizing and triaging incoming calls based on urgency.
  • Collaborated with other public safety agencies during joint operations, ensuring effective communication.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems.
  • Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
  • Handled sensitive information with discretion, adhering to confidentiality policies and protecting privacy rights.
  • Used specialized software to track and maintain case incident numbers and logs.

Waitress

El Agave Azul
11.2020 - 04.2021
  • Handled situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Education

High School Diploma -

Modoc High School
900 N Main Street, Alturas, CA 96101
06-2021

Skills

  • Multiple FEMA Certifications
  • POST Certified in Dispatch (Basic)
  • RAP Criminal history trained
  • Multi-line phone system trained
  • Record maintenance
  • Appropriate documentation
  • Behavioral management
  • De-escalation techniques
  • Defensive tactics
  • Clear communication
  • Successfully completed 832A, 832B and CORE academy
  • Lethal/ Less lethal trained

Certification

  • First Aid Certification - American Heart Association
  • High-Risk Transport Training – 10-8 Tactics and Training team
  • Chemical Agents Certification - Lassen County Sheriff's Office
  • Less Lethal Certification - Lassen County Sheriff's Office
  • Defensive Tactics Certification - Lassen Community College (CORE)
  • Firearms Proficiency Certificate - Lassen Community College (832B)
  • Dispatch POST academy (BASIC) - Butte College
  • RAP Criminal History Certified - Department Of Justice
  • FEMA IS 00700.b, IS-100, IS-200 Certificate 2021- US Department of Homeland Security


Timeline

Correctional Deputy

Lassen County Sheriff's Office
11.2023 - Current

Public Safety Dispatcher

Lassen County Sheriff's Office
05.2023 - 11.2023

Public Safety Dispatcher

Modoc County Sheriff's Office
05.2021 - 05.2023

Waitress

El Agave Azul
11.2020 - 04.2021

High School Diploma -

Modoc High School

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Katelyn Marcott