Katelyn Marlett
Wellsboro,PA
Overview
16
16
years of professional experience
Work History
MST Live Nursery Lead
Lowe’s
01.2023 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Enhanced customer experience by offering personalized advice on plant selection and care.
- Improved plant health by analyzing growth patterns and adjusting care techniques accordingly.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Garden Center Merchandiser
Plant Partners
10.2021 - 01.2023
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive sales.
- Established and maintained proper high-traffic displays, resulting in increased sales.
- Pruning and weeding plant selection to keep plants, shrubs healthy and full.
- Maintained a clean and organized retail environment, ensuring easy navigation for customers.
PSE Clerk
USPS
06.2021 - 07.2021
- Operated mail processing equipment and manually sorted mail.
- Operated forklifts and other heavy equipment to move large items and containers.
- Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
- Utilized factors such as package shape and final destination to sort into correct bins for delivery.
- Placed mail into appropriate PO boxes.
Baker
Apple Ridge Farm
11.2020 - 05.2021
- Rolled, cut and shaped dough to form bread, rolls, cookies, pie crusts and other baked goods.
- Monitored cooking completion times for efficient use of ovens and other equipment.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Designed and implemented new flavors of products including scones, focaccia, and other baked goods.
Assistant to VP's
Potomac Mineral Group LLC
10.2017 - 03.2020
- Organize and keep meticulous records of incoming/outgoing documents
- Record deeds, keep proper files
- Notify operators of change in ownership/follow up as needed
- Create/Update leads & maintain records in Salesforce
- Coordinate upcoming mailers, clean up data for mailers
- Prepare & execute in-house mailer or send to external mailer company
- Ensure internal working spreadsheets are up-to-date.
- Analyzed variable data for operations to determine areas for improvement, increased efficiency and potential cost savings.
- Managed phone calls from clients during absences and delivered informative answers to questions.
Program Manager
Media Star Promotions
10.2016 - 10.2017
- Creating schedules for 2 channels of business
- Managing upwards of 20+ Field Representatives
- Venue Scouting
- Run daily/weekly reports on market performance
- Coordinating logistics of operations
- Frequent auditing of Field Representatives.
- Auditing FR equipment and submitting report to corporate twice weekly.
- Supervised Field Representatives to ensure optimal productivity while training staff on best practices and protocol.
Assistant Manager
Grandpa Joe’s Candy Shop
01.2016 - 08.2016
- Performing inventories in various locations of the store
- Building sales and reaching daily sales goals
- Maintaining a positive atmosphere within the store with internal and external customers
- Establishing relationships with external customers to create repeat business
- Opening/closing operation duties
- Preparing special candy orders for customers.
Regional Engagement Manager
Sazerac, SBA Inc
07.2014 - 01.2016
- Plan & Execute Engagement activities
- Coordinate/Book travel for approved engagements
- Create and maintain relationships with accounts
- Work with sales team to create travel schedule/account lists.
- Capture content to be used on brand national social media outlets
- Identified target audience and developed optimized communication plans to engage and interest individuals.
Regional Engagement Manager
Zehnder Communications
03.2013 - 07.2014
- Establish and build positive relationships with accounts/key influencers
- Provide excellent customer service to accounts
- Create and execute effective travel schedule
- Maintain positive perception of brand
- Order swag and send to various accounts, fans, influencers
Production Staff
Altoona Curve
06.2009 - 03.2013
- Work game day statistics boards
- Recorded/Updated player statistics
- Control replay cameras
- Control game recording cameras/ in-house score televisions.
Assistant Manager
Pacific Sunwear
07.2012 - 02.2013
- Planned and prepared workflow schedules, delegating tasks for team.
- Enhanced sales by implementing merchandising and promotional improvements.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Set store to company standards
Store Manager
Body Central
04.2012 - 07.2012
- Updated store pricing, signage and merchandising to promote specials, sales and discounts.
- Merchandise to current company directive
- Set sales goals for management and staff
- Interviewed, hired, supervised and trained employees and instituted mentoring program to develop skills, leadership and employee excellence.
- Oversaw POS operations and cash management to reduce errors.
Assistant Manager
Pac Sun
06.2011 - 04.2012
- Hire and develop new staff
- Complete floor sets, merchandise transfers, window changes
- Set and exceed sales goals
- Process shipment.
- Delegated daily tasks to team members to optimize group productivity.
Store Manager
Claire’s Boutiques
07.2010 - 06.2011
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Oversee day to day operations
- Coach, train and develop new staff
- Reworking the store per company policy (POG)
- Create positive atmosphere with employees.
Education
Bachelor of Arts - Liberal Arts and Sciences
The Pennsylvania State University
2010
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
Additional Information
- HONORS – , 2005 The David McEldowney Scholarship Award for Community Achievement The Second Mile Scholarship Award for Community Service, Altoona, PA Junior Committee Member Blair County Relay for Life Altoona Curve ‘Wow Award’ Winner of the Production Division, September 2010, Impact Player Award - Lowe’s March 2024
Timeline
MST Live Nursery Lead
Lowe’s
01.2023 - Current
Garden Center Merchandiser
Plant Partners
10.2021 - 01.2023
PSE Clerk
USPS
06.2021 - 07.2021
Baker
Apple Ridge Farm
11.2020 - 05.2021
Assistant to VP's
Potomac Mineral Group LLC
10.2017 - 03.2020
Program Manager
Media Star Promotions
10.2016 - 10.2017
Assistant Manager
Grandpa Joe’s Candy Shop
01.2016 - 08.2016
Regional Engagement Manager
Sazerac, SBA Inc
07.2014 - 01.2016
Regional Engagement Manager
Zehnder Communications
03.2013 - 07.2014
Assistant Manager
Pacific Sunwear
07.2012 - 02.2013
Store Manager
Body Central
04.2012 - 07.2012
Assistant Manager
Pac Sun
06.2011 - 04.2012
Store Manager
Claire’s Boutiques
07.2010 - 06.2011
Production Staff
Altoona Curve
06.2009 - 03.2013
Bachelor of Arts - Liberal Arts and Sciences
The Pennsylvania State University
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