Katelyn McCaw
Normal,IL
Summary
Focused professional with 5+ years of experience and proven knowledge of chronic care facilities, integrated health care delivery, and patient relations. Aiming to leverage my skills to successfully fill the position in your medical practice.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
OSF Medical Group - Internal Medicine
07.2023 - Current
- Documented vital signs and health history for patients.
- Assisted providers and nurses with point of care testing including EKGs, urine testing, and swabs for flu, covid, and strep.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Prepped charts and pended orders for providers to review.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Worked in baskets and provided timely responses to patient inquires.
Front Office Associate
OSF Medical Group - Internal Medicine
09.2022 - 07.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Scheduled STAT testing in a timely fashion to accommodate both patient and provider.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Organized paperwork such as prescription refill requests and procedural notes for office and patient needs.
Office Specialist
Medical Hills Internists
03.2020 - 11.2021
- Verified insurance and collected copays
- Good understanding and adherence to HIPAA guidelines
- Performed patient intake, including demographic information and health history
- Implemented EPIC for digitizing and organizing over 30,000 medical records
- Trained new staff members
- Routed more than 100 calls per day to office staff members using a multi-line phone system
- Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands.
- Maintained composure in stressful situations and continued to provide helpful and kind patient service
Office Manager
Rewes Drain Cleaning
03.2013 - 11.2019
- Scheduled service calls.
- Maintained accounts receivable.
- Issued checks to vendors and suppliers.
- Handled cash and deposits.
- Collaborated extensively with clients to coordinate/schedule sewer inspections.
- Maintained inventory and supplied office and service vehicles of necessary supplies.
- Processed employee payroll.
Front and Back Office Medical Assistant
HealthLink Medical Center
08.2010 - 11.2011
- Room preparation related to outpatient procedures.
- Blood withdrawals.
- Performed injections.
- Verified insurance coverage.
- Medical equipment sterilization.
- Obtained/Charted vital signs.
- Set up special medical equipment, including ultrasound.
- Supplies inventory.
- Prepared RX refill requests on behalf of the physician.
- Collected copays.
Education
Medical Assistant, Clinical Medical -
KAPLAN UNIVERSITY
San Marcos, CASkills
- Epic EMR Systems
- Obtaining Patient Vitals
- Point of Care Testing
- Insurance Authorizations
- HIPAA Compliant
- Data Entry
- Medical Records Management
- Collaboration and Team Work
- Multi-tasking
Certification
Completed Quickbooks Intuit Seminar
Timeline
Medical Office Assistant
OSF Medical Group - Internal Medicine
07.2023 - Current
Front Office Associate
OSF Medical Group - Internal Medicine
09.2022 - 07.2023
Office Specialist
Medical Hills Internists
03.2020 - 11.2021
Office Manager
Rewes Drain Cleaning
03.2013 - 11.2019
Front and Back Office Medical Assistant
HealthLink Medical Center
08.2010 - 11.2011
Medical Assistant, Clinical Medical -
KAPLAN UNIVERSITY
Completed Quickbooks Intuit Seminar
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