Katelyn McIntosh-Thobe
Fort Recovery,OH
Summary
Experienced and dependable individual with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a positive and clean workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
2
2
years of professional experience
Work History
Office Assistant
JR Manufacturing
Fort Recovery
09.2023 - 06.2024
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Greeted visitors, answered incoming calls then directed them to the appropriate personnel.
- Assisted in onboarding new employees by providing orientation materials and training resources.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Coordinated travel arrangements for staff, including flight and hotel bookings.
- Handled incoming and outgoing mail.
- Managed daily office operations and maintained a clean and efficient workspace.
Phlebotomist
Mercer Health
Coldwater, OH
10.2022 - 09.2023
- Adhered to HIPAA guidelines regarding patient privacy.
- Assisted in the training of new phlebotomists.
- Provided assistance to clinical staff during patient visits.
- Performed venipuncture and other blood collection procedures according to established standards.
- Provided excellent customer service while interacting with patients.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
Medical Office Assistant
Mercer Health
Coldwater, OH
04.2022 - 10.2022
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Prepared patient charts prior to each appointment.
- Communicated effectively with other healthcare staff members regarding patient care plans.
- Greeted patients and visitors in a professional and friendly manner.
- Verified insurance coverage for each patient visit.
- Maintained a clean work environment by adhering to infection control protocols.
- Assisted with scheduling follow-up appointments for patients after discharge from hospitalization.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Managed medical records using an electronic health record system.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Education
High School Diploma -
Fort Recovery High School
Fort Recovery, OH05-2021
Skills
- Meeting planning
- Scheduling
- Contract Preparation
- Expense Reporting
- Project Planning
- Customer Service
- Computer Skills
- Appointment Scheduling
- HIPAA Compliance
- Patient Care
- Phone Etiquette
Timeline
Office Assistant
JR Manufacturing
09.2023 - 06.2024
Phlebotomist
Mercer Health
10.2022 - 09.2023
Medical Office Assistant
Mercer Health
04.2022 - 10.2022
High School Diploma -
Fort Recovery High School
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