Katelyn McMaster
Lyndhurst,NJ
Summary
Accomplished Lead Teacher at Lightbridge Academy, leveraging expertise in Classroom Management and Child Development to foster an engaging, growth-centric environment. Excelled in implementing innovative lesson plans, achieving a notable increase in student engagement. Skilled in Behavior Modeling and fostering positive relationships, significantly enhancing learning outcomes and student well-being.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
Stop and Shop Pharmacy
04.2018 - 03.2022
- Counted and labeled prescriptions with correct item and quantity.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted, measured and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Entered and processed patients' prescriptions into internal system.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Set up and modified patient profiles to include current medications and insurance details.
Customer Service Cashier
Stop and Shop Supermarkets
09.2017 - 03.2022
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Redeemed coupons to discount purchases.
- Utilized POS system to handle customer cash and credit card transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Developed and managed relationships with customers to increase customer loyalty.
Paraprofessional
South Bergen Jointure Commission
09.2024 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Works closely with students of different disabilities
Lead Teacher
Lightbridge Academy
08.2021 - Current
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Implemented curriculum to enhance classes with learning-focused activities.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Gathered materials and resources to prepare for lessons and activities.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Utilized creative teaching strategies to engage students in classroom.
- Established positive relationships with students and families.
- Implemented age-appropriate curricula to meet needs of young learners.
- Modeled positive behavior and communication skills for students.
- Incorporated music, art and literature into curriculum.
Assistant Receptionist
Wishing Well Veterinary Hospital
06.2020 - 12.2020
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Assistant Receptionist
Kipp & Allen LLC
01.2020 - 03.2020
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
Assistant Receptionist
The Law Office of Daniel Jurkovic, P.C.
06.2016 - 09.2017
- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Associate Of Science - Early Childhood Special Education
Bergen Community College
Paramus, NJ12.2020
Skills
- Student Records Management
- Behavior Modeling
- Activity Planning
- Lesson development
- Classroom Management
- Child Development
- Key decision making
- Teacher Training
- Lesson Planning
- Special Education
- Cultural Competency
- Training and mentoring
- Safety awareness
- Childcare needs
Additional Information
Growing up with a sibling on the autism spectrum, I have developed a strong love and admiration for those helping individuals with special needs. It has been a hope of mine to eventually finish my degree and pursue a career in this field. It has taught me a great deal of patience and understanding. I have grown up and been around kids and adults of all different needs and abilities and it just makes me more willing to want to work and be around this environment.
Timeline
Paraprofessional
South Bergen Jointure Commission
09.2024 - Current
Lead Teacher
Lightbridge Academy
08.2021 - Current
Assistant Receptionist
Wishing Well Veterinary Hospital
06.2020 - 12.2020
Assistant Receptionist
Kipp & Allen LLC
01.2020 - 03.2020
Pharmacy Technician
Stop and Shop Pharmacy
04.2018 - 03.2022
Customer Service Cashier
Stop and Shop Supermarkets
09.2017 - 03.2022
Assistant Receptionist
The Law Office of Daniel Jurkovic, P.C.
06.2016 - 09.2017
Associate Of Science - Early Childhood Special Education
Bergen Community College
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