Summary
Overview
Work History
Education
Skills
Timeline
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Katelyn McMaster

Taylors,SC

Summary

Professional with over 4 years of experience in customer service roles, demonstrating strong interpersonal and communication skills. Proven ability to collaborate effectively within teams, solve problems, and manage multiple tasks in high-pressure environments. Currently pursuing a degree in Biology, focusing on healthcare and patient support.

Overview

5
5
years of professional experience

Work History

Front of House Team Member

Chick-fil-A
Greenville, SC
02.2022 - 08.2022
  • Trained and mentored new FOH staff on procedures and customer service standards.
  • Assisted manager to maintain operations in front of house during peak times.
  • Greeted customers warmly to foster a positive business image.
  • Navigated fast-paced environments, enhancing quick thinking and stress management skills.

Front Service Clerk

Publix
Greenville, SC
07.2017 - 07.2021
  • Provided high-quality, personalized service to diverse customers in fast-paced environments.
  • Processed transactions and managed billing with confidentiality and meticulous attention to detail.
  • Resolved customer concerns effectively, ensuring positive experiences and satisfaction.
  • Maintained organized workspaces while managing large customer volumes efficiently.

Education

Some College (No Degree) - Biology

North Greenville Univeristy
Tigersville
05-2026

High School Diploma -

Bob Jones Academy
Greenville, SC
05.2020

Skills

  • Positive attitude and reliability
  • Team management and development
  • Interpersonal skills
  • Customer service excellence
  • Strong work ethic
  • Adaptability and flexibility
  • Quick learning ability

Timeline

Front of House Team Member

Chick-fil-A
02.2022 - 08.2022

Front Service Clerk

Publix
07.2017 - 07.2021

High School Diploma -

Bob Jones Academy

Some College (No Degree) - Biology

North Greenville Univeristy

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