Overview
Work History
Education
Skills
Timeline
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Katelyn Minnick

Rochester,MI

Overview

3
3
years of professional experience

Work History

Bartender/Server

The Oakland Kitchen and Bar
04.2024 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Bartender

The Roxy
07.2023 - Current
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Built relationships with vendors to manage orders and negotiate costs.

Bartender/Server

Younger’s Romeo
02.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Hostess

Roots BBQ
07.2022 - 10.2022
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Almont High School
Almont, MI
2023

Skills

  • Customer service
  • Highly reliable
  • Team player attitude
  • Engaging personality
  • Cleanliness and hygiene
  • Responsible alcohol service
  • Payment processing
  • Menu memorization
  • Service-oriented mindset
  • Alcohol awareness
  • Food service
  • Team training and development
  • New hire training
  • Beverage preparation
  • Drink preparation techniques
  • Inventory
  • Staff management
  • Creative mixology
  • Ordering bar supplies
  • Cocktail list development
  • Safe food handling procedures

Timeline

Bartender/Server

The Oakland Kitchen and Bar
04.2024 - Current

Bartender

The Roxy
07.2023 - Current

Bartender/Server

Younger’s Romeo
02.2023 - Current

Hostess

Roots BBQ
07.2022 - 10.2022

Almont High School

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Katelyn Minnick