Katelyn M Midkiff
Los Angeles,California
Summary
Dedicated professional in training for Licensed Vocational Nurse with a strong foundation in healthcare support and customer service. Proven skills in communication, teamwork, and crisis management. Adaptable in fast-paced environments, committed to enhancing clinical and administrative capabilities in healthcare settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Treatment Tech/ RADT
Casa Capri Recovery
Costa Mesa
01.2024 - Current
- Successfully defuse conflict between clients
- Ability to lead therapeutic groups
- Provide transportation to and from outings and meetings
- Document client’s whereabouts hourly and chart daily groups.
Bartender/Server
Rosario Resort and Spa
Eastsound, WA
05.2023 - 01.2024
- Verify identification and age requirements of customers
- Mix traditional and creative cocktails
- Build a rapport with regular customers to create a positive atmosphere
- Record and balance cash receipts and prepare cash deposits
- Provided knowledge of the building and the island’s history
Call Center Representative/Receptionist
Pavo Salon
Memphis, Tennessee
08.2020 - 05.2023
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Help to train new employees and inform them about the company’s customer management policies
Bartender/Server
The Liquor On Broad
Memphis, Tennessee
07.2019 - 01.2020
- Verify identification and age requirements of customers
- Mix traditional and creative cocktails
- Build a rapport with regular customers to create a positive atmosphere
- Record and balance cash receipts and prepare cash deposits
Server
Young Avenue Deli
Memphis, Tennessee
05.2018 - 07.2019
- Serves patrons with food and beverages in a positive and friendly manner.
- Maintain dining ambiance with an enthusiastic attitude.
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
- Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
Server
Yellowstone National Park-Lake Hotel (Fine Dining)
Montana & Wyoming
05.2018 - 07.2019
- Coordinate with respective team leaders and manage all service requirements to ensure efficiency in working.
- Oversee equipment maintenance and cleanliness of whole workstation.
- Ensure proper delivery of orders according to time frame.
- Keeps the chefs and managers informed of any issues that might affect quality or timing of service
- Responsible for having a strong food knowledge base very detailed understanding and memorization of the current menu items which include all alcoholic and non-alcoholic drinks, food and specials
Bartender/Server
Grand Canyon National Park
Arizona
11.2017 - 05.2018
- Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons
- Provides information to help food and beverage selections.
Education
Certificate - Practical Nursing
American Career College
CA12-2025
Associates Degree -
Southwest Community College
Memphis, TN12.2015
Skills
- Calm under pressure
- Conflict resolution
- Leadership and facilitation
- Empathetic communication
- Attention to detail
- Microsoft Office Suite proficiency
- Organizational skills
- Patient care and safety
- Clinical documentation
- Therapeutic communication
- Substance abuse awareness
- Medication administration
- Team collaboration
References
- Rachel, Howard, Mrs., (662)544-5709
- Carlton, Purvis, Mr., (252)702-7732
- Karen, Terry, Ms., (657)259-8064
Certification
- CPR Certified
- RADT
- BLS Certified
- Fire Safety Certified
Timeline
Treatment Tech/ RADT
Casa Capri Recovery
01.2024 - Current
Bartender/Server
Rosario Resort and Spa
05.2023 - 01.2024
Call Center Representative/Receptionist
Pavo Salon
08.2020 - 05.2023
Bartender/Server
The Liquor On Broad
07.2019 - 01.2020
Server
Young Avenue Deli
05.2018 - 07.2019
Server
Yellowstone National Park-Lake Hotel (Fine Dining)
05.2018 - 07.2019
Bartender/Server
Grand Canyon National Park
11.2017 - 05.2018
Certificate - Practical Nursing
American Career College
Associates Degree -
Southwest Community College
Similar Profiles
Tamra ConleyTamra Conley
Detox Technician at Casa Capri RecoveryDetox Technician at Casa Capri Recovery
Michelle ColeMichelle Cole
Director of Healthcare at Casa Capri RecoveryDirector of Healthcare at Casa Capri Recovery
JAMES GRIFFIN IIIJAMES GRIFFIN III
Certified Recovery Peer Advocate (CRPA) at The Alliance for Positive Change- CASA Recovery ServicesCertified Recovery Peer Advocate (CRPA) at The Alliance for Positive Change- CASA Recovery Services
Brandon MaravillasBrandon Maravillas
Park Attendant at Universal Studios HollywoodPark Attendant at Universal Studios Hollywood
David ParkDavid Park
Writer/Director at Exemplar PicturesWriter/Director at Exemplar Pictures