Katelyn Noles
Montrose,CO
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
13
13
years of professional experience
Work History
Office Manager
Mountain West Smiles - Montrose Colorado Dentist
01.2017 - Current
- Oversaw daily office operations, ensuring efficient workflows and patient satisfaction.
- Managed dental appointment scheduling, optimizing calendar to reduce wait times.
- Enhanced patient communications, improving engagement and follow-up processes.
- Developed staff training programs, boosting team performance and service quality.
- Maintained compliance with health regulations and safety protocols.
- Analyzed patient feedback to identify service improvement areas and implement changes.
- Handled sensitive information discreetly, maintaining confidentiality of documents and records.
- Coordinated office events and meetings, ensuring timely execution for participants.
Treatment Coordinator
Mountain West Smiles - Montrose Colorado Dentist
01.2017 - Current
- Coordinated treatment plans aligned with dental protocols and patient needs.
- Streamlined appointment scheduling to enhance patient flow and reduce wait times.
- Educated patients on treatment options, promoting informed decision-making.
- Managed insurance verification and claims, boosting reimbursement efficiency.
- Developed detailed patient records ensuring compliance with HIPAA regulations.
- Trained staff on procedures and software, improving team productivity.
- Improved patient satisfaction by communicating treatment plans and addressing concerns.
- Assisted in developing customized treatment plans for optimal outcomes.
- Organized daily huddles to review schedules and prepare for challenges.
Paraprofessional
Montrose County School District
08.2014 - 05.2016
- Assisted teachers with lesson prep and student engagement.
- Implemented support plans to boost student learning.
- Collaborated with staff to adapt materials for diverse needs.
- Monitored student progress and provided feedback on performance.
- Developed resources to enhance classroom efficiency and participation.
- Conducted small group instruction to reinforce concepts.
- Facilitated parent-teacher communication regarding behavior and achievement.
- Supervised students in classrooms and common areas, enforcing rules.
Restaurant Hostess
Ted Nelsons Steakhouse
09.2012 - 08.2015
- Greeted and seated guests for a welcoming atmosphere.
- Managed reservations, optimizing table assignments.
- Coordinated with waitstaff for smooth dining flow.
- Handled guest inquiries promptly to enhance satisfaction.
- Trained hosts on procedures for consistency.
- Monitored dining area cleanliness and organization.
- Assisted in planning special events for large parties.
- Collaborated with management to improve guest experience.
- Demonstrated multitasking by managing calls and in-person needs.
- Maintained organized waitlist during busy periods for efficiency.
Education
High School Diploma -
Montrose High School
Montrose, CO05.2014
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Billing
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Mail handling
- Inventory control
- Employee supervision
- Employee training
- Computer skills
- Customer relationship management
- Staff hiring
Timeline
Office Manager
Mountain West Smiles - Montrose Colorado Dentist
01.2017 - Current
Treatment Coordinator
Mountain West Smiles - Montrose Colorado Dentist
01.2017 - Current
Paraprofessional
Montrose County School District
08.2014 - 05.2016
Restaurant Hostess
Ted Nelsons Steakhouse
09.2012 - 08.2015
High School Diploma -
Montrose High School
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