Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katelyn Ogilvie

Waxhaw,NC

Overview

4
4
years of professional experience
1
1
Certification

Work History

SPA RECEPTIONIST

Lifetime Fitness
Charlotte, NC
12.2024 - 05.2025
  • Greeted clients warmly, and coordinated and scheduled appointments for spa services, ensuring proper time management.
  • Addressing any customer concerns or complaints promptly.
  • Ensuring the spa environment is clean, organized, and well-maintained.
  • Provided information about spa services and addressed client inquiries promptly.

LIVE IN NANNY

Private Family
Charleston, SC
06.2024 - 12.2024
  • Aided the children in their education by helping homework, supervising reading, and activity prep.
  • Organized educational activities to promote learning and development at home.
  • Assisted with meal preparation and ensured balanced nutrition for the family.

MEMBERSHIP CONCIERGE

Lifetime Fitness
Charlotte, NC
06.2021 - 06.2024
  • Operates at the first point of contact and fields incoming phone calls for members and guests.
  • Assist members with transactions and general account changes.
  • Addressed challenges swiftly and adeptly utilizing active listening, conflict resolution, and dynamic communication abilities.

Education

Associates Degree - Nursing

Central Piedmont Community College
Charlotte, NC
06-2026

Skills

  • Microsoft Office (Word, PowerPoint, Excel)
  • Appointment scheduling
  • Team collaboration
  • Conflict resolution
  • Customer interaction
  • Time management

Certification

  • Certified Nurse Aide
  • AED & CPR
  • BLS

Timeline

SPA RECEPTIONIST

Lifetime Fitness
12.2024 - 05.2025

LIVE IN NANNY

Private Family
06.2024 - 12.2024

MEMBERSHIP CONCIERGE

Lifetime Fitness
06.2021 - 06.2024

Associates Degree - Nursing

Central Piedmont Community College

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Katelyn Ogilvie