Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katelyn O'Leary

Maitland

Summary

Dynamic professional with a proven track record in customer relationship building and sales expertise, honed at Corporate Timeshare Network. Excelled in expanding customer bases through strategic networking and relationship building. Demonstrated compassionate patient care and personal hygiene assistance, enhancing client satisfaction and well-being at Sam Ballard. Skilled in balancing emotional support with effective sales closing techniques.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Elderly Caregiver

Sam Ballard
08.2024 - 01.2025
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
  • Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.

Sales Representative

Resort Access Network
01.2018 - 09.2020

Expanded customer base through cold calling, networking, and relationship building

Sales Representative

Corporate Timeshare Network
03.2016 - 01.2018
  • Expanded customer base through cold calling, networking, and relationship building.

Education

Certification - Medical Assisting Certification

Winter Park Tech
Winter Park, FL
05-2015

High School Diploma -

Winter Park Highschool
Winter Park, FL
05-2013

Skills

  • Personal hygiene assistance
  • Customer relations
  • Documentation and reporting
  • Customer relationship building
  • Meal preparation
  • Sales expertise
  • Time management
  • Sales closing
  • Emotional support
  • Housekeeping
  • Customer service
  • Negotiation tactics
  • Patient care

Certification

  • First Aid Certification - American Red Cross or St John Ambulance.
  • Adult CPR/AED certification – American Red Cross.

Timeline

Elderly Caregiver

Sam Ballard
08.2024 - 01.2025

Sales Representative

Resort Access Network
01.2018 - 09.2020

Sales Representative

Corporate Timeshare Network
03.2016 - 01.2018

Certification - Medical Assisting Certification

Winter Park Tech

High School Diploma -

Winter Park Highschool
Katelyn O'Leary