Summary
Overview
Work History
Education
Skills
Timeline
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Katelyn Pastor

Robeline,LA

Summary

Proven track record in enhancing customer satisfaction and streamlining operations. Skilled in cash register systems and customer service. I excel in fast-paced environments, ensuring efficiency and accuracy. Achieved significant improvements in team performance and customer engagement through effective leadership and problem-solving abilities.

Overview

8
8
years of professional experience

Work History

CASHIER/Deli Clerk

ShopRite
03.2024 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Shift Manager

Arbys Resturant
02.2022 - 03.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Demolition Laborer

Fuller Construction LLC
12.2021 - 03.2022
  • Demonstrated adaptability by quickly learning new techniques and equipment when required, increasing overall productivity on job sites.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.

Production Team Member

McDonald's Restaurant
12.2018 - 11.2021
  • Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
  • Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
  • Set up, operated and maintained production machinery.

Kitchen Crew Member

Aramark
02.2016 - 02.2017
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
  • Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.

Education

High School Diploma -

Crowley High School
Crowley, LA
03.2014

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Food preparation expertise
  • Refrigerator and freezer sanitation
  • Positive Attitude
  • Dishwashing
  • Order Taking
  • Cash register systems
  • Product Knowledge
  • Merchandise Restocking
  • Cash Drawer Balancing
  • Cleaning and sanitizing
  • Ingredient Preparation

Timeline

CASHIER/Deli Clerk

ShopRite
03.2024 - 05.2024

Shift Manager

Arbys Resturant
02.2022 - 03.2023

Demolition Laborer

Fuller Construction LLC
12.2021 - 03.2022

Production Team Member

McDonald's Restaurant
12.2018 - 11.2021

Kitchen Crew Member

Aramark
02.2016 - 02.2017

High School Diploma -

Crowley High School

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