Katelyn Peterson
Fort Worth,TX
Summary
Highly focused and motivated college graduate student guaranteed to contribute strongly within a customer service roll requiring enthusiasm, charismatic communication skills, and an exemplary work ethic.
Overview
5
5
years of professional experience
Work History
Beverage Cart Attendant
Flying Horse Resort & Club
05.2023 - 08.2025
- Delivered prompt beverage service to guests on the course, enhancing overall customer experience.
- Maintained cleanliness and organization of cart supplies, ensuring efficient operations throughout shifts.
- Assisted in inventory management by restocking beverages and tracking usage trends.
- Developed strong rapport with members, fostering a welcoming atmosphere and encouraging repeat business.
- Implemented suggestions for menu enhancements based on guest feedback, increasing product offerings' appeal.
- Monitored compliance with health and safety regulations, promoting a safe environment for guests and staff.
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
Customer Service Cashier
King Soopers
05.2022 - 12.2022
- Processed customer transactions accurately using point-of-sale systems.
- Resolved customer inquiries and complaints efficiently to enhance satisfaction.
- Assisted in training new cashiers on procedures and service standards.
- Maintained clean and organized checkout areas to promote a positive shopping environment.
Customer Service Food Associate
Dion's Pizza
04.2020 - 08.2021
- Delivered exceptional customer service by efficiently taking and processing orders.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Worked effectively in fast-paced environments.
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Prepared and assembled food items according to quality standards.
Education
Master of Science - Speech Language Pathology
Texas Christian University
Fort Worth, TX05-2027
Bachelor of Science - Communication Sciences And Disorders
Florida State University
Tallahassee, FL05-2025
Skills
- Excellent communication skills
- Accommodating and attentive
- Quick learner
- Reliability and punctuality
- Order accuracy
- Excellent customer service
- Experienced problem solver
- Strong work ethic
- Guest engagement
- Team collaboration
- Adaptable and flexible
Timeline
Beverage Cart Attendant
Flying Horse Resort & Club
05.2023 - 08.2025
Customer Service Cashier
King Soopers
05.2022 - 12.2022
Customer Service Food Associate
Dion's Pizza
04.2020 - 08.2021
Master of Science - Speech Language Pathology
Texas Christian University
Bachelor of Science - Communication Sciences And Disorders
Florida State University