Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Katelyn Ratliff

Canal Winchester

Summary

Motivated and dependable Front Desk Attendant with strong customer service skills, organizational abilities, and a proven record of handling administrative tasks efficiently. Experienced in managing guest relations, scheduling, and problem-solving in fast-paced environments. A dedicated college basketball athlete with excellent teamwork, time management, and leadership skills, developed through years of competitive sports. Known for a strong work ethic, adaptability, and a commitment to delivering a positive experience for clients and colleagues alike.

Overview

3
3
years of professional experience

Work History

Basketball Camp Counselor

Gannon University, Erie
Erie
08.2023 - Current
  • Supervised daily camp activities and ensured participant safety during events.
  • Organized drills and practices to enhance players' skills and teamwork.
  • Enforced rules of conduct to ensure a positive learning environment.
  • Led group discussions on sportsmanship and personal development topics.

Student Athlete

Gannon Womens Basketball
Erie
08.2023 - Current
  • Balanced academic responsibilities with rigorous training and competition schedules.
  • Managed time effectively to meet academic deadlines and athletic commitments.
  • Engaged in community service events representing the university through athletics.
  • Developed time management skills to balance academics, athletics, and extracurricular activities.

Front Desk Attendant

Groveport Recreation Center
Groveport
03.2023 - 08.2023
  • Greeted visitors and provided information about facility services and programs.
  • Answered phone calls and addressed inquiries regarding facility schedules and memberships.
  • Assisted in check-in procedures for events and recreational activities at the center.
  • Handled cash transactions for rentals and membership purchases efficiently and accurately.
  • Provided excellent customer service to ensure guest satisfaction.
  • Handled payment processing and provided customers with receipts and proper bills and change.

Education

Applied Exercise Science - & Pre-PA

Gannon University
Erie, PA
05-2027

High School Diploma -

Canal Winchester High School
Canal Winchester, OH
05-2023

Skills

  • Customer service
  • Team collaboration
  • Leadership development
  • Effective communication
  • Physical conditioning
  • Time management

Community Service

  • GIVE Day (9/16/23, 9/21/24)
  • Our West Bayfront Community Build (11/24/23)
  • Elite Eight Community service at Tiger of Truman Middle School (3/24/24)
  • Day of Caring (4/20/23, 4/24/24)
  • Elite Eight Light of Life Rescue (3/23/25)

Timeline

Basketball Camp Counselor

Gannon University, Erie
08.2023 - Current

Student Athlete

Gannon Womens Basketball
08.2023 - Current

Front Desk Attendant

Groveport Recreation Center
03.2023 - 08.2023

Applied Exercise Science - & Pre-PA

Gannon University

High School Diploma -

Canal Winchester High School

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