Katelyn Resler
Portland,IN
Summary
- CONTACT SKILLS Strong multitasking
- Highly reliable
- Team player attitude
- Customer service expertise
- Memory retention
- Inventory
- Clear and effective communication
- Sales expertise
- Service-oriented mindset
- Experienced bartender/server with exceptional customer service expertise and strong multitasking skills. Efficiently managed multiple tasks while maintaining a professional demeanor, resulting in a highly reliable work ethic. Skilled in inventory management and sales, with a service-oriented mindset and clear communication abilities. PROFESSIONAL SUMMARY Bartender/server Kuhn's Den Bar and Grill , Geneva , Indiana Housekeeper
Overview
7
7
years of professional experience
Work History
DSP
Agape Respite Care
11.2024 - Current
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Pass medications to the clients via, whatever route indicated, inclusive to G-tubes.
Bartender/server
Kuhn's Den Bar and Grill
05.2022 - 07.2024
- Developed strong working relationships with customers and staff
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor
- Kept bar organized and clean during busy hours
- Handled cash drawer accurately throughout shift including opening and closing out register each day
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences
- Performed all cleaning duties before, during and after shift including sanitizing bar surfaces
- Completed POS transactions, returning currency, coin, and payment cards to patrons
- Checked customer identification to verify age requirements for alcohol purchases
- Utilized problem solving skills to resolve customer complaints in a courteous manner
- Trained new staff on proper bartending techniques including mixing drinks, pouring beer, stocking liquor shelves and handling cash transactions
- Prepared alcoholic beverages promptly according to recipes or customer specifications
- Operated point-of-sale system accurately for processing payments from customers
- Assessed bar inventory and completed requisition sheets to restock supplies
- Worked closely with wait staff to communicate customer needs during busy shifts
Housekeeper
IUHealth Jay
08.2018 - 01.2021
- Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment
- Cleaned and restocked restroom areas with towels and toiletries
- Demonstrated ability to clean and organize multiple rooms efficiently and effectively
- Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins
- Proficiently managed time to complete assigned tasks within allocated deadlines
- Wiped down windows and mirrors with glass cleaner
- Displayed strong organizational skills while managing housekeeping supplies inventory
- Sanitized bathroom fixtures and restocked amenities according to established protocols
- Reported any maintenance or safety issues to the appropriate personnel
- Adaptable to new work environments and quickly learned new processes and procedures
- Prioritized work tasks and remained flexible to workload changes
- Developed proficiency in operating various cleaning equipment, such as vacuums, mops, and carpet cleaners
- Exercised great attention to detail when inspecting areas for dirt or stains before cleaning
- Followed infection control and universal procedures, maintaining sanitary environment
- Performed deep cleans of guest rooms, including carpets, drapes, walls, and fixtures upon request
- Utilized excellent customer service skills when interacting with guests during work hours
- Respected guest property and privacy by changing cleaning schedules and returning misplaced items
- Adept at following instructions from supervisors regarding specific cleaning tasks
- Notified supervisors of damaged equipment and hazardous conditions in rooms and lobby areas
- Leveraged problem-solving skills to resolve any issues related to housekeeping operations
Caregiver
Agape Respite Care
06.2018 - 08.2018
- This was a summer program only to help teach young adults with disabilities how to do basic life tasks such as how to make a budget and how to different things in everyday life
- Assisted residents in activities of daily living to maintain health and dignity
- Maintained a clean environment for patients by following proper infection control protocols
- Developed meaningful relationships with clients, understanding their personal stories and daily routines
- Engaged clients through conversation and companionship, promoting independence and meeting social requirements
- Responded quickly to emergency situations and provided necessary first aid
- Worked in cooperation with family and outside providers to meet physical and emotional needs of patient
- Utilized problem solving techniques to resolve challenging situations in a timely manner
- Encouraged independence among clients while promoting dignity at all times
- Protected health information according to HIPAA policies and procedures
- Fostered an atmosphere of trust and respect through positive interactions with all individuals involved in the care process
Education
Associate Degree In Nursing - Nursing
Ivy Tech Community College
Muncie, IN05.2021
Skills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Vital signs monitoring
- Excellent communication
- Clear communication
- Attentive to people
- CPR certification
- Team collaboration
- Ability to lift
- Certified in CPR/AED
- Physical strength
- Supportive personality
- Bedside manner
- Personal care worker
- Bedside care
- Feeding assistance
- Team building
- Housekeeping duties
- Vitals monitoring and documentation
- Medication management
Timeline
DSP
Agape Respite Care
11.2024 - Current
Bartender/server
Kuhn's Den Bar and Grill
05.2022 - 07.2024
Housekeeper
IUHealth Jay
08.2018 - 01.2021
Caregiver
Agape Respite Care
06.2018 - 08.2018
Associate Degree In Nursing - Nursing
Ivy Tech Community College
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