Katelyn Robinson
Junior At Herriman High School
South Jordan,UT
Summary
Motivated Cashier Team Lead with one and half years of experience training and encouraging new hires in fast paced restaurant. Excellent customer service. Managing eight to twelve employees. Balancing the registers at the end of the evening. Order food and supplies Efficient and comfortable in organizing and delegating tasks. Proactive in problem solving with customers and workers.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Cashier/Team Lead
Costa Vida
South Jordan, UT
01.2022 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Restocked and organized merchandise in front lanes.
- Received and processed customer payments.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Increased customer loyalty and retention.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Controlled merchandise zoning and monitored compliance with merchandising guidelines.
- Trained team members on cash register operation and cash handling.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Interpreted and enforced operating instructions, procedures and safety rules.
- Prepare food for customers who eat in.
- Take orders for drive through.
- Prepare food for drive through.
Cashier
Larry H. Miller Megaplex Theatres
South Jordan , Utah
10.2021 - 01.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Prepare theatre foods and give to customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
08.2020 - Current
Skills
Strong communications skills, strong organizational skills, manager 8-12 employees per shift, izational skills
undefinedTimeline
Cashier/Team Lead - Costa Vida
01.2022 - Current
Cashier - Larry H. Miller Megaplex Theatres
10.2021 - 01.2022
Herriman High School - High School Diploma,
08.2020 - Current
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