Katelyn Rogers
Phoenix,Arizona
Summary
With over 10 years of experience in the service/hospitality industry, I believe I would be a great addition to your company.
Overview
11
11
years of professional experience
Work History
Bartender
Buffalo Chip Saloon
12.2024 - Current
- Crafted signature cocktails and custom drinks to enhance guest experience.
- Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
- Trained new staff on bar operations and menu offerings to ensure consistent service.
- Managed inventory levels, ordering supplies to maintain optimal stock availability.
Server/Bartender/Trainer
Cold Beers & Cheese Burgers
08.2014 - Current
- My duties are as follows: Starting with opening the restaurant, clearing any overnight debris, trash and setting the tables for guest. Preparing beverages and garnishes, polishing silverware, and making sure the overall appearance and tone of the store is ready for a wonderful dining experience.
- I promptly greet each guest with a friendly professional approach, walking them through the menu. I have been very well versed in every food item, surely to know what type of allergies could be an issue for the guests and an extensive knowledge of the different types of beer, wine and liquor as well.
- I am very sure to stay within our guided steps of service, offering appetizers, suggesting entrees, and upselling and desserts. Upselling is one of the many skills I have acquired in the years of experience.
- I am observant to the guests wants and needs prior to them having to ask. I also consider being confidence to be skill in the industry as far as being able to converse with guests, and getting to know them for a brief moment to guide the direction of their preferred service type. My job requires me to be very detailed, and even the smallest ones are important.
- I also have the responsibility of training each new hire and insuring they are knowledgeable and comfortable being a new team member.
Cocktail Server/ Server/ Bartender
Wasted Grain
06.2014 - 08.2016
- Delivered exceptional customer service in high-paced environments.
- Managed beverage orders efficiently, ensuring timely service and customer satisfaction.
- Developed extensive knowledge of cocktail recipes and drink pairings.
- Trained and mentored new staff on service standards and operational procedures.
- Implemented upselling techniques to enhance guest experience and increase revenue.
Education
High School Diploma -
Paradise Valley Community College
Phoenix, Az01.2010
undefined
Pinnacle High School
Phoenix, Az01.2009
Skills
- Technologically Able
- Well versed in different POS systems
- Management and Team lead skills
- Data entry
- Customer relations
- Marketing/Advertising
- Sales/ Upselling/Suggesting
- Delegating
Timeline
Bartender
Buffalo Chip Saloon
12.2024 - Current
Server/Bartender/Trainer
Cold Beers & Cheese Burgers
08.2014 - Current
Cocktail Server/ Server/ Bartender
Wasted Grain
06.2014 - 08.2016
undefined
Pinnacle High School
High School Diploma -
Paradise Valley Community College