Katelyn Rooney
Childcare Director
Alamogordo,NM
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Six years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Director
Children In Need Of Servies
Alamogordo, NM
07.2022 - Current
- Recruited, selected and retained high-quality staff to reduce turnover and foster stability.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
- Hired and mentored well-qualified job applicants for teaching and support staff roles to boost program success.
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Managed program paperwork and child records to comply with state requirements.
- Engaged with parents and families to build positive relationships for children to thrive.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Executed marketing plan and promoted positive image to achieve enrollment goals.
- Developed budget for center and established controls to adhere to budget.
- Partnered with marketing and PR to generate content for social media, news outlets and company website.
- Oversaw safety requirements, inspection and certification procedures to facilitate annual licensing review.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Monitored students' progress and provided students and teachers with assistance in resolving problems.
Pre-K Coordinator
CHINS
Alamogordo, NM
02.2022 - 06.2022
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Utilized proactive communication abilities to resolve employment-related disputes.
- Prepared agendas and took notes at meetings to archive proceedings.
- Set priorities and problem-solved workflow issues to maintain rapport with Pre-K teachers and directors.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Gathered and organized materials to support operations.
- Used job-related software to draft and finalize written correspondence and documentation.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Resolved issues through active listening and open-ended questioning, escalating major problems to directors.
- Developed highly-efficient Pre-K educators team through ongoing coaching and professional development opportunities.
Pre-Kindergarten Teacher
CHINS
Alamogordo, NM
08.2020 - 02.2022
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Fostered reasoning and problem solving through active exploration games and activities.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Allowed for ample outdoor discovery time in schedule each day.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Identified signs of emotional and developmental problems in children and reported to parents.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Promoted sensory development by providing access to different textures.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Addressed behavioral and learning issues with parents and daycare management.
- Provided varied opportunities using multiple learning styles for children's active participation experimentation and problem-solving within structured setting.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Established positive communication with parents in daily conversation and formal conferences.
- Developed curriculum to advance physical, emotional, social and cognitive growth of children.
Childcare Provider
CHINS
Alamogordo, NM
06.2019 - 08.2020
- Maintained effective schedule balance between rest periods, active play and instruction.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Introduced children to educational games and activities to boost learning.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Led children in creative, athletic and educational activities while maintaining safe and orderly group.
- Handled daily administrative tasks efficiently to minimize time away from children.
Childcare Provider
Imagination Destination Child Care Center
Cheyenne, WY
06.2018 - 05.2019
- Worked with ages Infant-School Age
- Maintained effective schedule balance between rest periods, active play and instruction.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Introduced children to educational games and activities to boost learning.
- Led children in creative, athletic and educational activities while maintaining safe and orderly group.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Developed lessons and activities to promote children's physical and emotional development.
- Kept areas clean, organized and stocked and sanitized surfaces and toys.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
Childcare Provider
CHINS
Alamogordo, NM
05.2017 - 06.2018
- Worked with ages Infant to 6 years old
- Maintained effective schedule balance between rest periods, active play and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Introduced children to educational games and activities to boost learning.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Retail Sales Associate
Ross Dress For Less
Cheyenne, WY
01.2016 - 12.2017
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Issued receipts and processed refunds, credits or exchanges.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Folded and arranged merchandise in attractive displays to drive sales.
- Used POS system to process sales, returns, online orders and gift card activations.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Answered questions about store policies and addressed customer concerns.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Informed customers of current store promotions to encourage additional sales purchases.
- Increased sales and customer satisfaction through personalized servicing.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Greeted customers and helped with product questions, selections and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Server
IHOP
Alamogordo, NM
02.2015 - 12.2015
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customers' questions, recommended items and recorded order information.
Hostess
IHOP
Alamogordo, NM
01.2013 - 01.2015
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
- Documented reservations and communicated changes to guests.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customer questions about hours, seating and menu information.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Used cash registers and credit card machines to cash out customers.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Academy Del Sol High School
Alamogordo, NM 08.2012 - 05.2015
No Degree - Education
Laramie County Community College
Cheyenne, WY 08.2017 - Current
No Degree - Early Childhood Education
New Mexico State Alamogordo
Alamogordo, NM 08.2020 - Current
Skills
File and data retrieval systems
Timeline
Director
Children In Need Of Servies
07.2022 - Current
Pre-K Coordinator
CHINS
02.2022 - 06.2022
Pre-Kindergarten Teacher
CHINS
08.2020 - 02.2022
No Degree - Early Childhood Education
New Mexico State Alamogordo
08.2020 - Current
Childcare Provider
CHINS
06.2019 - 08.2020
Childcare Provider
Imagination Destination Child Care Center
06.2018 - 05.2019
No Degree - Education
Laramie County Community College
08.2017 - Current
Childcare Provider
CHINS
05.2017 - 06.2018
Retail Sales Associate
Ross Dress For Less
01.2016 - 12.2017
Server
IHOP
02.2015 - 12.2015
Hostess
IHOP
01.2013 - 01.2015
High School Diploma -
Academy Del Sol High School
08.2012 - 05.2015
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