Summary
Overview
Work History
Education
Skills
Timeline
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Katelyn Scholtes

Dubuque,IA

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

10
10
years of professional experience

Work History

Office Manager

Ground Up Construction
08.2017 - Current
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Delivered performance reviews, recommending additional training or advancements.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

CMA

Bethany Home
03.2013 - Current
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
  • Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
  • Administered psychotropic medications and anxiety education to patients to provide mental health care.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Education

Bachelor of Science - Business Administration And Management

Northeast Community College
Peosta
05.2025

High School Diploma -

Hempstead High School
Dubuque, IA
05.2023

Skills

  • Report Preparation and Analysis
  • Microsoft Publisher
  • Evaluate Performance
  • Job Bidding
  • Inquiry Requests
  • Financial Tracking
  • Training and Development
  • Conflict Management
  • Microsoft Office
  • Business Administration
  • Data Analysis and Modeling
  • Workflow Planning
  • Administration and Operations
  • Staff Training
  • Documentation
  • Strategic Planning
  • Administrative Oversight
  • Preparing Proposals
  • Sales Tax Filings
  • Email Correspondence
  • Office Supplies and Inventory
  • Budget Administration
  • Data Communications
  • File and Data Retrieval Systems
  • Cash Flow and Reconciliation
  • Licensing Requirements
  • Technical Support
  • Financial Accounting
  • Reading Comprehension
  • Leadership and Change Management
  • Profit and Loss Statements
  • Calculate Commissions
  • Report Writing
  • Information Protection
  • Customer Relations
  • Project Management
  • Customer Service Management
  • Database Administration
  • Handling Complaints
  • Organizational Skills
  • Performance Improvement
  • Scheduling
  • Office Management Software
  • Proposal Writing
  • Financial Management and Reporting
  • Written Communication
  • Sorting and Labeling
  • Research and Analysis
  • Budgeting
  • Coaching and Training
  • Presentation Design
  • Billing and Invoicing
  • Policy Implementation
  • Excellent Multitasking Abilities

Timeline

Office Manager

Ground Up Construction
08.2017 - Current

CMA

Bethany Home
03.2013 - Current

Bachelor of Science - Business Administration And Management

Northeast Community College

High School Diploma -

Hempstead High School

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Katelyn Scholtes