Katelyn Schwietz
Lake Elmo,MN
Summary
Driven Clinic Assistant and Medical Receptionist with proven expertise in patient registration and insurance verification. Excelled at HealthPartners by enhancing data security and patient processing efficiency. Demonstrated exceptional team collaboration abilities and critical thinking, ensuring seamless office support and medical administration. Achieved significant improvements in patient scheduling accuracy and satisfaction.
Overview
9
9
years of professional experience
Work History
Clinic Assistant
HealthPartners
11.2020 - Current
- Accepted cash payments, adjusted balances and submitted records to accounting.
- Helped front desk staff register and process patients.
- Set appointments for patients and reached out to reschedule appointments due to provider availability.
- Protected patients by following strict HIPAA protection requirements and internal data security procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Receptionist
M Health Fairview
02.2015 - 11.2020
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
Education
Certificate - Health Unit Coordinator
St Paul College
St. Paul05.2011
Skills
- Insurance Verification
- Critical thinking abilities
- Team collaboration abilities
- Patient Registration
- Office Support
- Medical office administration
Timeline
Clinic Assistant
HealthPartners
11.2020 - Current
Medical Receptionist
M Health Fairview
02.2015 - 11.2020
Certificate - Health Unit Coordinator
St Paul College
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