Katelyn Sehl
Lebanon
Summary
Highly motivated and reliable individual with extensive experience in case management and client engagement in various mental health and nonprofit settings. Demonstrates exceptional written and interpersonal communication skills, combined with a compassionate approach to support others.
Overview
8
8
years of professional experience
Work History
Intake Supervisor
Mercy Multiplied
03.2025 - 03.2026
- Supervise the Intake Department, including Intake Coordinators and Receptionist.
- Oversees department adherence to the manuals.
- Consults regularly with Intake Coordinators regarding general caseload concerns.
- Leads department meetings weekly to discuss caseloads.
- Leads committee meetings weekly to review applicants for the residential program.
- Schedules incoming resident entries and provides Letter of Acceptance and ICPC information for minors entering our program.
- Approves weekly payroll and PTO requests.
- Responds to departmental general calls and emails.
- Creates and submits weekly Intake data reports.
- Oversees the number of residents in both residential homes to know when openings are available.
- Serves as a case manager for smaller caseloads as needed.
- Hiring manager for the department, conducting interviews as needed to fill open positions.
Weekend Relief Staff
Mercy Multiplied
03.2025 - 09.2025
- Work directly in the home with the residents, overseeing programmatic elements, activities, and providing support where needed on the weekends.
- Overnight supervision of the residents, checking rooms after lights out to make sure all residents are complying with the rules.
- Monitors meal times, ensuring each resident is getting proper nutrition and a well balanced diet.
- Reporting any major problems or concerns to Residential Supervisor or Program Director.
- Encouraging the residents, and resolving any conflict between residents if they cannot resolve it themselves.
Intake Coordinator
Mercy Multiplied
08.2023 - 03.2025
- Acts as case manager for assigned applicants from application review through entry into the residential program.
- Works with applicants who are struggling with various life-controlling issues; addiction, self harm, disordered eating, depression, etc.
- Conducts an average of 2-3 interviews per week, typing applicant's answers verbatim.
- Reviews submitted documentation; prior discharge summaries from hospitalizations and 3rd party providers and prepares Intake Assessments.
- Reviews completed files through the Intake Committee, and makes approval decisions for the program.
- Facilitates orientation process for applicants who have been accepted.
- Assists in keeping applicant files current and orderly in compliance with licensing requirements per the Director of Intake.
- Provides referrals and resources when an applicant is outside our scope of care.
- Provides ongoing support through approval calls, referrals, and regular check-ins, maintaining applicant engagement throughout the process.
Juvenile Mentoring Coordinator
Exchange Club Family Center
02.2023 - 06.2023
- Transferred to this position within the same company to work with youth who had active cases with the Department of Juvenile Justice.
- Facilitated youth-mentor connections enhancing life skills and behavior management.
- Connected with referring workers and families for comprehensive support.
- Additional duties included; completing client assessments, writing dictation notes, monthly summaries, and occasional home visits.
Respite Case Manager/Parent Aide
Exchange Club Family Center
04.2022 - 02.2023
- Worked to prevent child abuse and neglect by providing in-home services to parents.
- Coordinated with social workers to implement parenting strategies and safety measures.
- Helped foster healthier family relationships and safer home environments.
- Managed client data through assessments and dictation notes, ensuring accurate record-keeping and facilitating effective case management.
- Coordinated respite events in the community to provide safe childcare breaks for families.
Nanny
Private Family(s)
10.2017 - 03.2022
- Nannied for 2 families in this timeframe.
- Fostered children's growth through tailored activities, balancing education and play.
- Optimized daily schedules to enhance development and household efficiency.
- Maintained daily records of children's activities, behaviors, and schedules, ensuring comprehensive care and communication with parents.
Registered Behavior Technician (RBT)
Autism Learning Partners
03.2020 - 08.2020
- Collaborated with families to create nurturing environments, empowering children with Autism to reach developmental milestones and improve daily functioning.
- Developed creative, personalized learning approaches to address unique challenges.
- Worked with parents and children on skills both in the home and out in community settings.
- Documented client progress and analyzed behavioral patterns.
Education
Bachelors Degree - Psychology - Mental Health Focus
Southern New Hampshire University
Manchester10.2021
Skills
- Data entry proficiency
- Client confidentiality
- Policy enforcement
- Staff training and development
- Documentation and recordkeeping
- Organizational skills
- Case management
Timeline
Intake Supervisor
Mercy Multiplied
03.2025 - 03.2026
Weekend Relief Staff
Mercy Multiplied
03.2025 - 09.2025
Intake Coordinator
Mercy Multiplied
08.2023 - 03.2025
Juvenile Mentoring Coordinator
Exchange Club Family Center
02.2023 - 06.2023
Respite Case Manager/Parent Aide
Exchange Club Family Center
04.2022 - 02.2023
Registered Behavior Technician (RBT)
Autism Learning Partners
03.2020 - 08.2020
Nanny
Private Family(s)
10.2017 - 03.2022
Bachelors Degree - Psychology - Mental Health Focus
Southern New Hampshire University