Hi, I’m
Katelyn Serrano
Graham,NC
Summary
Fear-Free Certified candidate dedicated to providing Gold-Standard care for small animals. Particularly skilled in stress-free handling, IV catheter placement, and meeting task deadlines. Highly organized and works well in team environments. Currently in RVT certification program with Penn Foster.
Overview
6
years of professional experience
1
Certification
Work History
Mebane Pet Clinic
Veterinary Assistant
01.2021 - Current
Job overview
- Provided customer support to clients, answering questions and addressing concerns.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Administered medications to animals in treatment and documented changes in condition.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Assisted senior staff with blood analyses and physical assessments.
- Groomed and bathed animals to maintain hygiene and appearance.
- Restrained animals for examination and treatment.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Followed safety protocols for handling animals.
- Prepared animals for surgical procedures.
- Kept detailed records of animal treatments and medications.
- Cleaned, sterilized and maintained surgical instruments and equipment.
- Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
- Monitored vital signs and provided nursing care for animals.
- Collected and processed samples for laboratory testing.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on post-surgical care and nutrition.
- Collected and prepared specimens and samples for outside laboratory analysis.
Pet Supplies Plus
Animal Caretaker
10.2017 - 07.2018
Job overview
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Kept animals clean and free of contaminants to promote optimal health.
- Provided enrichment activities to improve physical and psychological well-being of pets and prevent boredom.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Learned and followed safety protocols for transporting animals to and from facilities to avoid injuries and keep animals safe.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Administered medications to animals in treatment and documented changes in condition.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
Education
Orangeburg Calhoun Technical CollegeOrangeburg, SC
No Degree from Sociology
05.2012
Calhoun County High SchoolSt. Matthews, SC
High School Diploma
05.2012
Skills
- Restraint Techniques
- Subcutaneous Injections
- Animal Diagnostics
- Digital Radiographs
- Medical Charting
- Client Education
- IV Administration
- Anesthetic Administration Assistance
- Dental Prophylaxis
- Surgical Procedure Support
Certification
Fear-Free Certified
Timeline
Veterinary Assistant
Mebane Pet Clinic
01.2021 - Current
Animal Caretaker
Pet Supplies Plus
10.2017 - 07.2018
Orangeburg Calhoun Technical College
No Degree from Sociology
Calhoun County High School
High School Diploma
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