Katelyn Sliwinski

• Currently DOS of the Hyatt Place Fort Worth/Alliance Town Center since January 2024
• I was selected by Hyatt to serve on the Hyatt Americas Commercial Field Leadership Council of 2025
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning. At the Hyatt Place I was able to achieve $700K growth year over year and was up $90K to the revenue goal of 2024
• Conducted market research to identify potential areas of growth for future product development initiatives.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Analyzed sales and marketing data for improved strategies.
• Cultivated and maintained strategic alliances with key partners and vendors.
• Managed sales promotions and marketing strategies on major social media sites.
• Evaluated market data to develop and create business strategies and marketing plans.
• Utilized CRM software to track sales progression and communicate project needs.
• Managed accounts to retain existing relationships and grow share of business.
• Previously DOS of the Holiday Inn Express Downtown Fort Worth with Aimbridge from September 2022-January 2024.

• Growth of sales department from ground up
• Began repositioning process of hotel due to previous market and brand challenges
• Documented processes and drafted SOPs to comply with company policies.
• Directed sales support staff in administrative tasks to help sales managers close deals.
• Captured and completed sales with customer-savvy quotes, proposals and contract management strategies.
• Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
• Connected with prospects through trade shows, cold calling and local-area networking.
• Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.

• Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
• Set and achieved sales targets for Fort Worth and Dallas region.
• Reported sales activity, generated sales proposals and maintained customer contact database to achieve sales objectives and goals.
• Created effective strategies to target new markets after researching and analyzing competitor behavior.
• Increased revenue by productively directing time and resources to applicable areas and exceeding specific sales goals.
• Exceeded budgeted sales by performing at 165% of goal.

• Managed Fairfield Inn in Downtown/Convention Center Fort Worth Texas and TownePlace Suites University Area/Medical District
• Last completed audit March 2020- received Green Green, 100% Brand and 91.1% operations
• Effectively managed budget and GOP- lead in highest GOP YTD for 2019
• Prepared annual budgets with controls to prevent overages.
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
• Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.

• Maintaining a 138 unit property
• Currently cleaning up the property, maintaining inventory controls, establishing an effective staff, training in areas that need improvement, focusing on guest value and the cleanliness standards
• Responsible for daily, weekly and monthly sales activities including: cold calls, competitive surveillance, sales meetings, social media, listings and setting up sales meetings with potential clients
• Proficient in managing and assessing a P&L statement and flow through
• Payroll, human resources, maintenance engineering, housekeeping, customer services, guest relations, accounts payables/accounts receivables and sales on a property level
• Accomplishments
• The District Manager relies heavily on my experience with other properties that need additional assistance
• I have been Interim GM at a second ESA location while continuing to maintain my current property.

• Opening manager of a brand new build- Baymont Inn & Suites
• Hired, Managed and trained a team of 20+ employees
• Maintained a 91 unit property in a highly seasonal market
• Revenue Management
• Daily operations in assisting with payroll, human resources, maintenance engineering, Head of housekeeping, customer services, guest relations, accounts payables/accounts receivables and
• Accomplishments
• Became one of the listed top 25 Baymonts within the first year

• Managed team of 13+ employees including another manager
• Maintained a 117 unit property
• Head of payroll, human resources, maintenance engineering, housekeeping, customer services, guest relations, accounts payables/accounts receivables and sales on a property level
• Performs weekly sales activities including: cold calls, competitive surveillance, sales meetings, social media, listings and setting up sales meetings with potential clients
• Proficient in managing and assessing a P&L statement and flow through
• Accomplishments
• Scored an average of 61 in Quality of service
• Ranked #116 in the company for Medallia in the first quarter of 2013

• Managed team of 13+ employees
• Maintained inventory in guest rooms, cleanliness and quality assurance
• Trained all new associates
• Assisted the General Manager in managing sales, payroll, human resources, guest relations and customer service
• Accounts payable/Accounts Receivable