Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katelyn Spangler

Sierra Vista,AZ

Summary

Dynamic Registered Behavior Technician with a proven track record at Sierra Vista Unified School District, adept at implementing behavior intervention plans and fostering client engagement. Skilled in data acquisition and interpretation, I excel in building relationships and delivering compassionate care, ensuring effective treatment outcomes for children and families. Registered Behavior Technician with 4 years of experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Sierra Vista Unified School District No. 68
07.2023 - Current
  • Worked as part of collaborative team to address changing needs of children and families.
  • Used Google Docs, paper data collection, and Excel to document patient information, progress notes, and treatment plans.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Collaborated with client's support system and other allied specialists to implement positive interventions.
  • Supported client using principles of applied behavior analysis.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Treated clients and families with respect and dignity.
  • Charted on each patient daily.
  • Organized recreational activities to assist in patient recovery.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Provided therapeutic activities to assist with patient development.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Participated in patient education, helping to reinforce concepts and treatment plans.
  • Developed individualized treatment plans for patients in collaboration with mental health professionals.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Assisted in development of therapeutic activities for patients.
  • Maintained patient records, documenting changes in patient condition.
  • Collaborated closely with mental health professionals with treatment plan implementation.
  • Assessed patient progress and reported changes to supervising physician.

Registered Behavior Technician

Great Gains Behavioral Solutions
02.2021 - 03.2023
  • Worked as part of collaborative team to address changing needs of children and families.
  • Used Catalyst, Central Reach, and paper records to document patient information, progress notes, and treatment plans.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Collaborated with client's support system and other allied specialists to implement positive interventions.
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Supported client using principles of applied behavior analysis.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Treated clients and families with respect and dignity.
  • Organized recreational activities to assist in patient recovery.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Provided therapeutic activities to assist with patient development.
  • Participated in patient education, helping to reinforce concepts and treatment plans.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.

Sales Advocate

Cricket Wireless
09.2019 - 02.2021
  • Developed and implemented sales strategies to increase revenue.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Contributed to event marketing, sales and brand promotion.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Developed, maintained and utilized diverse client base.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Built relationships with customers and community to promote long term business growth.
  • Achieved or exceeded company-defined sales quotas.
  • Informed customers of promotions to increase sales productivity and volume.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Server, Bartender

La Rumba's Mexican Restaurant
11.2018 - 08.2019
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Department Manager, Housewares and Domestics

Walmart
08.2017 - 11.2018
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established team priorities, maintained schedules and monitored performance.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Developed detailed plans based on broad guidance and direction.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Defined clear targets and objectives and communicated to other team members.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Server

Pizza Hut
06.2016 - 08.2017
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server

That Pizza Place
11.2015 - 06.2016
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Answered customers' questions, recommended items, and recorded order information.

Education

No Degree - General Studies

Northwest Florida State College
Niceville, FL

Skills

  • Data acquisition and interpretation
  • Treatment implementation
  • Transition planning
  • Relationship building
  • Social skills development
  • Client engagement
  • Applied behavior modification methods
  • Behavior intervention plans
  • Product restocking
  • Strategic planning
  • Supply and inventory management
  • Team leadership

Certification

  • RBT - Registered Behavior Technician
  • Surgical Technologist and Sterile Processing Technician Certificate of completion - Auburn University September, 2024

Timeline

Registered Behavior Technician

Sierra Vista Unified School District No. 68
07.2023 - Current

Registered Behavior Technician

Great Gains Behavioral Solutions
02.2021 - 03.2023

Sales Advocate

Cricket Wireless
09.2019 - 02.2021

Server, Bartender

La Rumba's Mexican Restaurant
11.2018 - 08.2019

Department Manager, Housewares and Domestics

Walmart
08.2017 - 11.2018

Server

Pizza Hut
06.2016 - 08.2017

Server

That Pizza Place
11.2015 - 06.2016

No Degree - General Studies

Northwest Florida State College

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Katelyn Spangler