Katelyn Stokes

• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Documented data and completed accurate updates to case records.
• Collaborated with community program leaders and advocates to make resources accessible to those in need.
• Completed home welfare checks to align with state and program guidelines.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Worked flexible hours; night, weekend, holiday, and on-call shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
• Interviewed individuals and families to assess needs and provide informational resources.
• Devised and implemented safety plans for children suspected as victims of abuse or neglect.
• Participated in investigations of abuse and neglect of children and prepare case reports and other documentation
• Reported child abuse in accordance with legal standards of mandatory reporters.
• Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
• Remained objective in handling each case, especially when children and families were in high-stress situations.
• Assessed each child's unique needs and coordinated delivery of appropriate services and resources.

Victim Advocate/ Emergency Placement Care Coordinator

• Provide information and services to victims of domestic violence and their families to include crisis intervention.

• Promote Domestic Violence Prevention through community meetings and public education.

• Identify needs and recommend referral for professional assistance, observing behavior, and modes of response during initial interview.

• Provide emergency placement services to children in abusive situations.

• Conduct command and troop education.

New Parent Support Program

• Providing individualized support for new and expecting parents.

• Assist on home visitation services in the parent and child's learning environment.

Exceptional Family Member Program

• Provide comprehensive and coordinated community support, housing, educational, medical, and personnel services to Families with special needs.

• Multi-disciplinary Inclusion Action Team (SNAP/MIAT) to interview clients and family members to obtain key information for case planning and management.

• Establish services to ensure the most appropriate placement of children with special needs.

• Review new applications for Child, Youth, and School Services (CYSS) programs.

• Review the needs of children already placed in the CYSS programs.

• Adapted to both positions as required to maintain business
• Coordinated delivery and dine-in orders to maintain turnover requirements and customer satisfaction
• Improved techniques to managing customer’s orders organized and delivered on time
• Entrusted to perform opening and closing duties
• Applied range of work techniques when alone at restaurant
• Trained and mentored new employees
• Demonstrated use of basic German speaking skills to assist customers
• Managed seating of 60 to 80 diners per shift
• Supervised dining experience of 60 to 80 guests per shift

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• Restructured shipping techniques for 300-400 packages weekly
• Achieved customer satisfaction by decreasing the shipping time for packages
• Organized labels, shipping, and production of the products to maximize sales
• Maintained customer relations
• Identified and resolved problems within manufactured products
• Analysed labels to ensure they met the requirements of the FDA
• Hired and supervised other employees