katelyn sullivan
Newtown
Summary
Reliable and dedicated student with strong customer service skills through working as a customer service desk representative and in the restaurant industry. Developing knowledge in patient care as a caregiver. Skilled in organizational and communication, allowing me to successfully manage instructions. Equipped with problem solving abilities to set me on track to become a professional physician assistant in the future.
Overview
3
3
years of professional experience
Work History
Elderly Caregiver
Cascades Senior Living
05.2025 - Current
- Assisted resident with daily living activities, enhancing comfort and independence.
- Administered medication and monitored health conditions, ensuring safety and compliance with care plans.
- Developed personalized care plans in collaboration with healthcare professionals, improving resident well-being.
- Coordinated with family to address concerns and provide updates on resident status, enhancing communication channels.
- Cleaned apartment, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Hostess/Busser/Food Runner
Good News Restaurant & Bar
05.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation systems to optimize seating efficiency.
- Maintained cleanliness and organization of dining areas to enhance guest experiences.
- Assisted waitstaff in serving food and beverages efficiently.
- Monitored dining area for guest needs, proactively addressing concerns to improve service quality.
Intern
Buckeye Blood Club/Versiti Blood Center of Ohio
10.2025 - 12.2025
- Assisted in organizing and coordinating club events and activities
- Created and posted promotional content on social media platforms to increase awareness
- Developed and executed marketing campaigns to promote blood donation drives
- Supported volunteer recruitment efforts for blood donation events
- Distributed flyers and informational materials to engage the community and encourage participation
Hostess/Busser/Food Runner
Edison Kitchen
07.2023 - 01.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation systems to optimize seating efficiency.
- Assisted waitstaff in serving food and beverages efficiently during peak hours.
- Monitored dining area for guest needs, ensuring timely response to requests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Cashier/Customer Service
Caraluzzi's Markets
07.2022 - 05.2023
- Processed customer transactions efficiently using POS systems.
- Resolved customer inquiries and complaints, ensuring high satisfaction levels.
- Maintained accurate cash drawer and balanced daily sales reports.
- Monitored inventory levels and restocked as needed to ensure availability.
Education
Bachelor of Science - Neuroscience With A Pharmaceutical Sciences Minor
Ohio State University-Main Campus
Columbus, OH12-2028
High School Diploma -
Newtown High School
Newtown, CT06.2024
Skills
- Customer service
- Patient care
- Strong work ethic
- Attention to detail
- Goal-oriented mindset
- Patience and empathy
Timeline
Intern
Buckeye Blood Club/Versiti Blood Center of Ohio
10.2025 - 12.2025
Elderly Caregiver
Cascades Senior Living
05.2025 - Current
Hostess/Busser/Food Runner
Good News Restaurant & Bar
05.2025 - Current
Hostess/Busser/Food Runner
Edison Kitchen
07.2023 - 01.2025
Cashier/Customer Service
Caraluzzi's Markets
07.2022 - 05.2023
Bachelor of Science - Neuroscience With A Pharmaceutical Sciences Minor
Ohio State University-Main Campus
High School Diploma -
Newtown High School