Katelyn Sweatt
Gautier,MS
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
5
5
years of professional experience
Work History
Daiquiri Shop
Paradise Pier
07.2023 - Current
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Helped managers with daily checklists and last-minute requirements.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
FEC Supervisor
Margaritaville Resort Biloxi
07.2018 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated customer needs and feedback to drive product and service improvements.
Retail Sales Associate
Margaritaville Resort Biloxi
07.2018 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Associate of Arts -
Mississippi Gulf Coast Community College
Perkinston, MS05.2019
Associate of Science -
Mississippi Gulf Coast Community College
Perkinston, MS05.2019
Skills
- Shift Coverage
- Available Nights, Weekends and Holidays
- Ability to Lift 40 Pounds
- Teamwork and Collaboration
- Supervising Employees
- Leadership
- Safe Work Methods
- Guest Satisfaction
Timeline
Daiquiri Shop
Paradise Pier
07.2023 - Current
FEC Supervisor
Margaritaville Resort Biloxi
07.2018 - Current
Retail Sales Associate
Margaritaville Resort Biloxi
07.2018 - Current
Associate of Arts -
Mississippi Gulf Coast Community College
Associate of Science -
Mississippi Gulf Coast Community College
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